--- title: "Chargezen vs Smartrr: subscription pricing and features" description: "Compare Smartrr and Chargezen Subscriptions: loyalty, memberships, the 1% subscriber GMV fee and what each costs, checked October 16, 2026." url: "https://chargezen.com/compare/smartrr" updated: "2026-10-16" --- Canonical URL: https://chargezen.com/compare/smartrr # Subscriptions and loyalty. No 1% fee. Smartrr bundles subscriptions, loyalty and memberships, and charges 1% of subscriber sales on every plan. Chargezen Subscriptions has no commission, and CheckoutOS adds points, VIP tiers and referrals. $199/month for Shopify Advanced and Shopify Plus stores. Self-serve software or help with setup and migration. ## Side by side See exactly what you get with each one. **Who each one is best for.** Choose Smartrr if you want subscriptions, loyalty, referrals and memberships from one vendor and the Excel plan plus 1% of subscriber sales fits your budget. Choose Subscriptions if you sell on Shopify Advanced or Shopify Plus and want subscriptions with no cut of your revenue, plus AI agents, texts and rewards that share one customer record. **Checked October 16, 2026.** Smartrr was acquired by Relay Commerce in February 2025. Smartrr facts come from [Smartrr pricing](https://smartrr.com/pricing), [the Smartrr App Store listing](https://apps.shopify.com/smartrr) and [Smartrr passwordless login docs](https://help.smartrr.com/docs/support/admin-portal/passwordless-login). “Not listed” means those pages didn’t name the feature when we checked, not that Smartrr can’t do it. | Feature | Smartrr | Chargezen | | --- | --- | --- | | Subscribe & save Recurring subscriptions with a discount | Included | Included | | Prepaid subscriptions Several deliveries paid upfront | Grow plan and up | Included | | Build-a-box Customer-built subscription boxes | Excel plan | Included | | Passwordless login Magic link or one-time code | Excel plan | Included | | Failed payment recovery Automatic retries and notices | Grow plan and up | Included | | Cancellation offers Save offers before someone cancels | Grow plan and up | Included | | Cancellation risk score A daily score for how likely each subscriber is to cancel | Not listed | Included | | Manage subscriptions by text Subscribers reply to change orders | Through Postscript or Attentive | Built in | | Loyalty and referrals Points and referral rewards | Excel plan | With CheckoutOS | | Memberships Member perks and access | Excel plan | Included | | API Developer access | Included | Included | | No commission No percentage of subscription revenue | Not included | Included | ## What you’d really pay Compare subscription software costs at 5,000 monthly orders with a $50 average order value. ### Smartrr Excel plan From $499/mo Subscriber GMV fee 1% on every plan Fee at the example volume $2,500/mo Base + fee From $2,999/mo Estimated Annual Cost From $35,988/year Excel is the plan with build-a-box, passwordless login and loyalty. Launch is $99/month and Grow $299/month, each plus 1% of subscriber GMV. Payment processing and taxes are excluded. [Smartrr pricing](https://smartrr.com/pricing), checked October 16, 2026. ### Chargezen Subscriptions, annual billing $1,990/yr Commission on subscription revenue $0 Per-order fee $0 Portal, payment recovery and CSV import Included Annual Cost $1,990/year Chargezen Subscriptions is $1,990 billed annually or $199/month, for Shopify Advanced and Shopify Plus stores, with no commission. Software only; excludes applicable usage, taxes, and any payment processing charges. [Chargezen pricing](https://chargezen.com/pricing). Annual cost difference in this example $33,998 Annual difference in subscription software costs for this example, before excluded costs. Smartrr’s Excel plan starts at this price, so actual totals may be higher. ## Plan your move from Smartrr Check your data, billing dates and launch plan before you switch. [Talk through your move](https://chargezen.com/contact-sales) * [See Chargezen Subscriptions](https://chargezen.com/subscriptions) * [How to move from Smartrr](https://chargezen.com/subscriptions/migrations/migrate-from-smartrr) 1. 01 ### Export from Smartrr Export your active subscriptions from Smartrr as a spreadsheet. 2. 02 ### Create matching plans Create a Chargezen plan for each frequency you sell, so every row has a selling plan ID. 3. 03 ### Import the CSV Map each subscription to Chargezen's CSV columns and upload it. Any row with an error is listed before anything imports. 4. 04 ### Stop billing in Smartrr Cancel the imported subscriptions in Smartrr before their next charge date. See the migration guide. ## Why brands switch to Chargezen ### Unified Platform Run AI agents, texts and email, upsells, creators and subscriptions from one place. ### AI-Powered AI agents answer customers, follow up and handle everyday busywork for your team. ### Clear Pricing See prices and usage costs, billed monthly or yearly. ## Ready to switch from Smartrr? See the products, prices and setup help that fit your brand. [Get started](https://admin.chargezen.com/signup) ## Common questions ### How much does Smartrr cost compared with Chargezen? Smartrr’s plans are Launch at $99/month, Grow at $299/month and Excel from $499/month, each plus 1% of subscriber GMV (checked October 16, 2026). At 5,000 orders a month with a $50 average order value, Excel costs at least $35,988 a year. Chargezen Subscriptions is $1,990 a year with no commission. ### How do I move my subscriptions from Smartrr to Chargezen? Export your subscriptions from Smartrr, create a Chargezen plan for each frequency you sell, and upload a CSV with one contract per row. If any row has an error nothing imports and each problem is listed. Then cancel the imported subscriptions in Smartrr before their next charge date. Because Smartrr runs on Shopify, subscribers keep the payment method already saved in Shopify.