--- title: "Enterprise AI agents with SSO and audit: Concierge" description: "Concierge for larger teams: agents with defined jobs and limited access, team permissions, a record of every step, SOC 2 Type II and SAML 2.0 single sign-on." url: "https://chargezen.com/concierge/enterprise" lang: "en" --- Canonical URL: https://chargezen.com/concierge/enterprise # Run digital employees the way you run a team. Concierge gives larger teams digital employees with defined jobs, limited access and a full record of their work, on a platform that is SOC 2 Type II certified and supports single sign-on with SAML 2.0. Enterprise plans are custom. [Start Concierge](https://admin.chargezen.com/signup?product=concierge) Chargezen is certified SOC 2 Type II Chargezen is certified single sign-on supported SAML 2.0 single sign-on supported saved for review Every step saved for review The problem One person trying an AI tool is an experiment. A company relying on one needs what it asks of any employee: a clear job, limited access, someone accountable and a record of the work. That is how Concierge is built. ## What larger teams need from an agent. ### A defined job for each agent Its own channels, tools and playbooks, so support and reporting agents stay in their lanes. ### Single sign-on Your team signs in with SAML 2.0 single sign-on. ### Team permissions Viewing, managing conversations and agents, channel settings and recordings are separate permissions. ### A record of every step Every request, approval, tool use and reply is saved in the conversation. ## How a larger team rolls it out. 1. 1 ### Start with one job Pick a clear job and give the agent only what it needs. 2. 2 ### Test it Try it in Playground, away from live customers. 3. 3 ### Review its work Read its History and correct it as you would a new hire. 4. 4 ### Add the next job A new agent for the next team, with its own access. ## Managed like an employee. You already know how to manage this. Each thing you do for a new hire has a counterpart in Concierge. | What you do | For a new hire | For a Concierge agent | | --- | --- | --- | | Define the job | A job description | Its instructions and channels | | Grant access | Logins and permissions | Only the capabilities you tick | | Teach the method | Training and handbooks | Playbooks and memories | | Decide what needs a person | A policy and a manager | Refunds stay with a teammate, and anything it proposes on its own asks first | | Check the work | Reviews and spot checks | Operate > History, with every step saved | | End access | Offboarding | Disconnect a tool, or remove a teammate and what they connected | ## What you get. ### Easier security reviews SOC 2 Type II, SAML 2.0 single sign-on and clear limits on each agent. ### Accountability See what each agent looked at, did and said. ### Room to grow Add agents job by job, each with its own access. ## Put a digital employee to work. Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store. [Start Concierge](https://admin.chargezen.com/signup?product=concierge) [Back to Concierge](https://chargezen.com/concierge) ## Common questions ### Is Concierge suitable for larger teams? Yes. Each agent has a defined job and limited access, teammates have separate permissions, every step is recorded, and Chargezen is SOC 2 Type II certified with SAML 2.0 single sign-on. ### Does Concierge support SAML single sign-on? Yes. Chargezen supports single sign-on (SSO) with SAML 2.0. ### How is Concierge priced for larger teams? Enterprise plans are custom, so talk to our sales team. Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month, or $1,990 a year, with 199,000 credits. Both are priced for the whole workspace, not per seat. ### Can I see what an agent did? Yes. Every request, approval, tool use and reply is saved in the conversation, and you can review past work in Operate > History. ## For your review. [ ### Security for agents Limited access, a private computer per job and a record of every step.](https://chargezen.com/concierge/security) [ ### What a digital employee is AI that does a real job for your customers and your team, within your rules.](https://chargezen.com/concierge/digital-employees) [ ### A team of agents Give each agent a job, a channel and its own playbooks.](https://chargezen.com/concierge/features/agent-team) [ ### Trust Center Certifications and documents for your review.](https://chargezen.com/trust) [ ### Talk to sales Ask about Enterprise plans and your security questions.](https://chargezen.com/contact-sales)