Canonical URL: https://chargezen.com/concierge/features/agent-team

A team of agents

# Hire a whole team of digital employees.

Create an agent for support, one for operations and one for finance. Give each its own job, channels, tools and playbooks, and let them hand work to each other.

[Start Concierge](https://admin.chargezen.com/signup?product=concierge)

Many

agents, one workspace

Own job

channels, tools and playbooks

Hand off

work to the right agent

The problem

One AI trying to do everything ends up doing nothing well, and giving it access to everything is a risk. Concierge lets you build a team instead: focused agents with exactly the access their job needs.

Capabilities

## What it does.

### An agent per job

Support, operations, finance, marketing: each with its own instructions.

### Only the access it needs

Choose the tools and data each agent can use.

### Hands work along

Your support agent can pass a task to the operations agent, with the details attached.

### Its own channels

Assign which agent answers each chat window, number, inbox or Slack channel.

Step by step

## How it works.

1

### Create an agent

Name it and describe its job in plain English.

2

### Set its access

Pick its tools, channels and playbooks.

3

### Put it to work

It handles its own conversations and tasks.

4

### Let them collaborate

Agents pass work to the teammate best suited for it.

Outcomes

## What you get.

### Focused and better

Each agent is great at one job.

### Safer access

No single agent can reach everything.

### Grows with you

Add an agent when you would otherwise add a hire.

## Common questions

### Can I create more than one Concierge agent?

Create an agent for support, one for operations and one for finance. Give each its own job, channels, tools and playbooks, and let them hand work to each other.

### How does it work?

Create an agent: Name it and describe its job in plain English. Set its access: Pick its tools, channels and playbooks. Put it to work: It handles its own conversations and tasks. Let them collaborate: Agents pass work to the teammate best suited for it.

### Does Concierge follow my rules?

Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.

### How much does Concierge cost?

Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.

Related

## Explore more of Concierge.

[

### Playbooks

Follows the step-by-step methods your best people use.

](https://chargezen.com/concierge/features/playbooks)[

### Approvals and audit trail

Asks before big moves and keeps a record of every step.

](https://chargezen.com/concierge/features/approvals)[

### Every channel

Web chat, text, WhatsApp, email, Slack, Telegram and phone.

](https://chargezen.com/concierge/features/every-channel)

## Put a digital employee to work.

Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.

[Start Concierge](https://admin.chargezen.com/signup?product=concierge)[Back to Concierge](https://chargezen.com/concierge)