--- title: "AI data analyst for Shopify stores | Chargezen" description: "Concierge is an AI data analyst for Shopify: ask about orders, customers, subscriptions or refunds and get the answer, the method and a file to share." url: "https://chargezen.com/concierge/roles/data-analyst" lang: "en" --- Canonical URL: https://chargezen.com/concierge/roles/data-analyst # An AI data analyst that knows your store. An AI data analyst for Shopify answers questions about your store in plain English: it pulls your orders, customers, subscriptions and refunds, runs the numbers and shows how it got the answer. In this role Concierge only reads your data, so a report never changes your store. [Start Concierge](https://admin.chargezen.com/signup?product=concierge) ready-made analysis playbooks 8 ready-made analysis playbooks reports never change your store Read only reports never change your store every number can be checked Shows work every number can be checked The problem The question you have today is rarely on a dashboard. It means an export, a spreadsheet and an afternoon, so it waits. Concierge does that afternoon for you: it gathers the data, runs the analysis on its own computer and tells you what it counted and how. ## The job, done. ### Ask in plain English In the Chargezen admin, in Slack or in the Finn iPhone app. ### Proven playbooks Eight analyses come ready: retention, repeat buyers, lifetime value, baskets, refunds and more. ### Shows its work Says what data it used, what it counted and what the data covers. ### Files to share Hands back tables, charts and spreadsheets you can pass along. ## A week on the job. 1. 1 ### Monday A scheduled weekly summary of sales, refunds and subscriptions lands in Slack. 2. 2 ### Tuesday You ask why refunds rose. It finds the two products behind it. 3. 3 ### Wednesday Marketing asks which first products bring customers back. It runs the playbook. 4. 4 ### Friday You turn a good question into a monthly report on a schedule. ## Questions to ask on day one. Copy one and ask it in your own words. ### Customers and repeat buying * “Which first products bring customers back for a second order?” Orders and customers * “How many customers bought once, a few times or often last year?” Orders and customers ### Refunds, subscriptions and order size * “Which products are behind this month's refunds?” Orders and refunds * “Why did subscription revenue move last month?” Subscriptions ## What it reads. Concierge prepares the data each question needs from the sources you connect. Orders and products Shopify orders, line items, refunds, fulfillment and inventory. Customers Who bought what and when, first orders and repeat purchases. Subscriptions Chargezen and Recharge subscriptions: new, paused, cancelled and their monthly revenue. Ads and traffic Meta Ads, Google Ads, Google Analytics and Search Console, once connected. Read only: it reports and never changes budgets. Your files Spreadsheets and documents in Google Drive, Dropbox, Box and OneDrive. ## What it does on its own, and what it leaves to you. The analyst role reads and reports. Decisions and changes stay with your team. | The work | On its own | Leaves to you | | --- | --- | --- | | Answering a question | Gathers the data, runs the numbers, shows the method | Deciding what to do about it | | Your store data | Reads it. Reports never change orders, prices or subscriptions | Any change to your store | | Missing data | Says what the data covers instead of guessing | Connecting the missing source | | Recurring reports | Runs on your schedule and speaks up when something changes | Choosing the schedule and where it goes | | Ads | Reports spend and results from connected accounts | Budgets and campaign changes | ## What changes for your team. ### Answers in minutes No waiting for an export, a spreadsheet or a new dashboard. ### Safe to ask anything Reports read your data and change nothing. ### Put it on repeat Turn any question into a scheduled report. ## Put a digital employee to work. Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store. [Start Concierge](https://admin.chargezen.com/signup?product=concierge) [Back to Concierge](https://chargezen.com/concierge) ## Common questions ### What is an AI data analyst for Shopify? An AI data analyst for Shopify answers questions about your store in plain English by pulling your orders, customers, subscriptions and refunds, running the numbers and showing how it got the answer. In this role Concierge only reads your data, so a report never changes your store. ### What data can it analyze? Shopify orders, products, refunds, fulfillment and inventory; customers and repeat purchases; Chargezen and Recharge subscriptions; Meta Ads, Google Ads, Google Analytics and Search Console once connected; and files in Google Drive, Dropbox, Box and OneDrive. ### How do I know the numbers are right? Every answer says what data was used, what was counted and how, and comes with the table or file behind it. If the data does not cover a question, Concierge says so instead of filling the gap. ### Which analyses come ready? Every workspace starts with eight playbooks: cohort retention, repeat purchase tiers, customer lifetime value, RFM segments, product affinity, subscription analytics, average order value trend and refund analysis. You can edit them or write your own. ### Can I get a weekly report? Yes. Put any question on a schedule and Concierge sends the report to Slack or your team inbox, and can stay quiet when nothing has changed. ### How much does it cost? Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month, or $1,990 a year, with 199,000 credits. Both are priced for the whole workspace, not per seat. ## More of what Concierge does. [ ### What a digital employee is AI that does a real job for your customers and your team, within your rules.](https://chargezen.com/concierge/digital-employees) [ ### Playbook library Eight ready-made analysis playbooks, one page each.](https://chargezen.com/concierge/playbooks) [ ### Cohort retention Do customers come back after their first order? Month by month, group by group.](https://chargezen.com/concierge/playbooks/cohort-retention) [ ### Refund analysis Your refund rate by month and the products and collections behind it.](https://chargezen.com/concierge/playbooks/refund-analysis) [ ### Subscription analytics New, cancelled and paused subscriptions, who left, and why monthly revenue moved.](https://chargezen.com/concierge/playbooks/subscription-analytics) [ ### Answers business questions Pulls your store data, runs the numbers and shows its work.](https://chargezen.com/concierge/features/data-analysis) [ ### Concierge for data analytics How teams use Concierge for reporting and analysis.](https://chargezen.com/concierge/use-cases/data-analytics) [ ### Scheduled tasks Does recurring work on a schedule and speaks up only when it matters.](https://chargezen.com/concierge/features/scheduled-tasks) [ ### AI customer service agent Answers customers on every channel, opens returns and changes subscriptions.](https://chargezen.com/concierge/roles/customer-service-agent)