Canonical URL: https://chargezen.com/concierge/use-cases/operations

Concierge for operations

# An operations lead that never misses a late order.

Concierge checks fulfillment, shipments and stock on a schedule, flags what is stuck, updates supplier portals with your approval and keeps your team posted only when something needs them.

[Start Concierge](https://admin.chargezen.com/signup?product=concierge)

Daily

order and stock checks

Flags

only what is stuck

Portals

updated with your approval

The problem

Operations is a hundred small checks: which orders are late, which shipments stalled, what is about to run out, which supplier file needs updating. Miss one and a customer notices. Concierge runs those checks every day and handles the busywork in between.

Capabilities

## What it takes off your plate.

### Fulfillment watch

A daily review of late and stuck orders, with the reason for each.

### Stock checks

Spots what is running low before it sells out.

### Supplier portals

Downloads supplier files and prepares uploads for your approval.

### Quiet when it is fine

You hear from it only when something needs a person.

Step by step

## A day with Concierge.

1

### 8:00 am

Concierge reviews yesterday's orders and finds three stuck shipments.

2

### 8:05 am

You get a short report with each order and what is wrong.

3

### 10:00 am

It downloads the supplier's stock file and matches it to your products.

4

### 10:15 am

You approve the stock update, and it is uploaded.

Outcomes

## What changes for your team.

### Fewer surprises

Problems are caught before customers notice.

### Less busywork

Portal downloads and file updates are handled.

### Nothing changes without you

Uploads and big moves wait for approval.

## Common questions

### What is Concierge for operations?

Concierge checks fulfillment, shipments and stock on a schedule, flags what is stuck, updates supplier portals with your approval and keeps your team posted only when something needs them.

### How does it work?

8:00 am: Concierge reviews yesterday's orders and finds three stuck shipments. 8:05 am: You get a short report with each order and what is wrong. 10:00 am: It downloads the supplier's stock file and matches it to your products. 10:15 am: You approve the stock update, and it is uploaded.

### Does Concierge follow my rules?

Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.

### How much does Concierge cost?

Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.

Related

## Concierge for other teams.

[

### Finance

Reconciles files, checks invoices and prepares the numbers.

](https://chargezen.com/concierge/use-cases/finance)[

### Customer support

Answers every customer, on every channel, and fixes the problem.

](https://chargezen.com/concierge/use-cases/customer-support)[

### Founders

A chief of staff that briefs you daily and handles the follow-ups.

](https://chargezen.com/concierge/use-cases/founders)

## Put a digital employee to work.

Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.

[Start Concierge](https://admin.chargezen.com/signup?product=concierge)[Back to Concierge](https://chargezen.com/concierge)