Canonical URL: https://chargezen.com/docs/checkoutos/checkout-extensions/gift-options

# Gift Options

Let customers add gift messages and wrapping options at checkout

Last updated: 2025-01-16

**Gift Options** allow customers to mark orders as gifts and add personalized messages or gift wrapping. This feature is especially valuable during holiday seasons and can increase both conversion rates and average order value.

##### Holiday Season Impact

During peak gift-giving seasons, stores with gift options see up to 20% higher conversion rates as customers can complete gift purchases without leaving checkout.

## Available Gift Options

### Gift Message

Allow customers to include a personalized message with their order:

#### Gift Message Features

*   Free-form text message (up to 500 characters)
*   Pre-written message templates
*   Character counter
*   Preview of how message will appear
*   Option to hide prices from packing slip

### Gift Wrapping

Offer gift wrapping as an add-on service:

Gift Wrapping Configuration

```json
{
  "gift_wrapping": {
    "enabled": true,
    "options": [
      {
        "id": "standard",
        "name": "Standard Gift Wrap",
        "price": 4.99,
        "description": "Elegant wrapping paper with ribbon",
        "image": "https://cdn.store.com/gift-wrap-standard.jpg"
      },
      {
        "id": "premium",
        "name": "Premium Gift Box",
        "price": 9.99,
        "description": "Luxury box with tissue paper and bow",
        "image": "https://cdn.store.com/gift-box-premium.jpg"
      }
    ],
    "per_item": false
  }
}
```

### Gift Receipt

Provide a receipt without prices for gift recipients:

#### Gift Receipt Options

*   Automatically hide prices on packing slip
*   Include gift message on receipt
*   Return instructions without price details
*   Optional: Email receipt to recipient

## Setting Up Gift Options

1

#### Enable Gift Options

Go to CheckoutOS → Checkout Extensions → Gift Options and toggle on.

2

#### Configure Features

Select which gift features to offer: message, wrapping, receipt.

3

#### Set Pricing

If offering paid services like gift wrap, set the prices.

4

#### Customize Appearance

Edit labels, placeholders, and styling to match your brand.

5

#### Connect to Fulfillment

Ensure gift options sync to your fulfillment workflow.

6

#### Test & Publish

Place a test order with gift options, then publish.

## Placement in Checkout

Gift options typically appear in one of these locations:

Placement Configuration

```json
{
  "placement": {
    "location": "shipping_method",
    "position": "after",
    "collapsed_by_default": true,
    "expand_trigger": "This is a gift",
    "show_on_mobile": true
  }
}
```

##### Collapsed by Default

We recommend keeping gift options collapsed by default with a "This is a gift" checkbox to expand. This keeps checkout clean for non-gift purchases while making the option discoverable.

## Fulfillment Integration

Gift information needs to reach your fulfillment team:

#### Integration Options

*   Order notes — Gift info added to Shopify order notes
*   Order tags — Automatic tagging of gift orders
*   Packing slip — Custom packing slip with gift message
*   Webhooks — Send gift data to external systems
*   ShipStation / Fulfillment apps — Native integrations

Fulfillment Integration

```json
{
  "fulfillment": {
    "add_to_order_notes": true,
    "auto_tag": "gift-order",
    "custom_packing_slip": true,
    "hide_prices_on_slip": true,
    "webhook_url": "https://your-fulfillment.com/webhooks/gift",
    "notify_warehouse": true
  }
}
```

## Styling the Gift Section

Customize the appearance of gift options:

Styling Configuration

```json
{
  "styling": {
    "section_title": "Gift Options",
    "checkbox_label": "This order is a gift",
    "message_placeholder": "Enter your gift message...",
    "message_label": "Gift Message",
    "wrapping_label": "Add Gift Wrapping",
    "accent_color": "#ec4899",
    "icon": "gift",
    "border_style": "dashed"
  }
}
```

## Seasonal Campaigns

Promote gift options during key shopping periods:

*   **Holiday season** — Prominent placement, special wrapping options
*   **Valentine's Day** — Romantic message templates
*   **Mother's/Father's Day** — Family-themed options
*   **Birthdays** — Year-round relevance

##### Seasonal Theming

Schedule different gift wrap designs and message templates for different seasons. CheckoutOS can automatically swap options based on date ranges.

## Best Practices

#### Optimization Tips

*   Keep gift option collapsed by default
*   Use appealing imagery for gift wrap options
*   Offer a free gift message option
*   Price gift wrapping reasonably ($3-10)
*   Include gift options in order confirmation emails
*   Train fulfillment team on gift order handling

## Related Extensions

[

### Custom Fields

Collect additional checkout information

Learn more



](https://chargezen.com/docs/checkoutos/checkout-extensions/custom-fields)[

### Checkout Extensions Overview

See all available extensions

Learn more



](https://chargezen.com/docs/checkoutos/checkout-extensions/overview)

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