--- title: "Getting Paid: Spark! docs | Chargezen" description: "For creators: how a credited order becomes money in your account, where to track every payout, and what refunds do to your earnings." url: "https://chargezen.com/docs/spark/creators/getting-paid" lang: "en" updated: "2026-10-19" --- Canonical URL: https://chargezen.com/docs/spark/creators/getting-paid # Getting Paid For creators: how a credited order becomes money in your account, where to track every payout, and what refunds do to your earnings. Last updated: 2026-10-19 Every brand you work with on Spark! pays you directly, on its own schedule. Your creator portal at [affiliates.chargezen.com](https://affiliates.chargezen.com/) shows what you've earned, what's been approved and what's been paid, so you never have to ask "did you send it?" ## From sale to payment 1 #### A sale is credited A shopper taps your link and orders. The order appears under **Earnings > Orders** as **Pending**. 2 #### The brand approves it When the brand creates your next payout, your pending orders are gathered into it and show as **Approved**. 3 #### The brand pays you The brand sends the money with the payout method you chose, then marks the payout paid. It shows as **Paid** under **Earnings > Payouts**, with the brand's payment reference. Add a payout method first Brands pay you with the method you set for them. Add one under **Settings > Payout methods**before your first payout. See [Payout methods](https://chargezen.com/docs/spark/creators/payout-methods). ## Reading your earnings At the top of **Earnings**, four totals: * **Pending:** waiting for the brand to approve, including orders in dispute. * **Approved:** in a payout, paid next. If the brand has a schedule, you'll see the next payout date. * **Paid:** already sent to you. * **Lifetime:** everything you've earned with this brand, except rejected orders. **Earnings > Payouts** lists each payment: **Amount**, **Status**, **Created**, **Paid or scheduled**, **Orders from**, **Method** and **Reference**. The reference is the brand's payment ID, which helps if you need to ask about a payment. Flat fees for campaign work are under **Earnings > Campaign fees**. ## When you get paid Each brand sets its own payout schedule (weekly, every two weeks, monthly or quarterly) and a minimum payout amount. The brand pays from a balance it funds ahead of time, so approved earnings are backed by money set aside for creators. ## When an order is refunded If a shopper gets a refund, your commission on that order goes down by the refunded share, or to zero for a full refund. If you were already paid for it, the difference is taken off your next payout instead of being billed to you. Under **Earnings** you'll see **Refunded orders**, **Commission given back** and, when it applies, **Owed from refunds**. ## FAQ ### Does Spark! take a cut of my commission? No. Brands pay a flat price for Spark!, and nothing comes out of your earnings. ### My payout is late. Who do I ask? The brand, because the brand sends the money. Use **Messages** in the portal, and include the payout's date and amount. ### I work with several brands. Are payouts combined? No. Each brand pays its own commission, so you'll see a payout from each. ## Next Steps [ ### Payout Methods Bank, PayPal or wire, set per brand Learn more ](https://chargezen.com/docs/spark/creators/payout-methods)[ ### Tax Info What Spark! asks for, and what it doesn't Learn more ](https://chargezen.com/docs/spark/creators/tax-info) ### Related Articles [ #### Payout Methods Tell each brand how to pay you ](https://chargezen.com/docs/spark/creators/payout-methods)[ #### How Commissions Are Credited The click rule ](https://chargezen.com/docs/spark/creators/how-commissions-are-credited)[ #### Tax Info What Spark! collects ](https://chargezen.com/docs/spark/creators/tax-info) Was this page helpful? Need more help? [Contact support](https://chargezen.com/docs/checkoutos/troubleshooting/support)