--- title: "Billing schedule: Subscriptions docs | Chargezen" description: "Set the hour and weekday subscriptions bill, add billing day rules and prepaid cycles, realign active subscriptions, and give one subscription its own schedule." url: "https://chargezen.com/docs/subscriptions/billing-schedule" lang: "en" updated: "2026-10-18" --- Canonical URL: https://chargezen.com/docs/subscriptions/billing-schedule # Billing schedule Set the hour and weekday subscriptions bill, add billing day rules and prepaid cycles, realign active subscriptions, and give one subscription its own schedule. Last updated: 2026-10-18 By default each subscription renews on its own interval, at midnight in your time zone. If you ship on set days or want every renewal on the same weekday, change it in **Subscriptions → Billing & automation → Subscription settings**, on the **Billing** tab. ## Set a store-wide schedule 1 #### Pick the hour Choose a **Billing hour**. Subscriptions are charged at this hour in your workspace time zone. 2 #### Pick a billing day Choose a weekday in **Billing day**, or keep **No fixed day**. Add **Billing day rules** if some variants, plans or countries need a different day. 3 #### Save Choose **Save**. New renewals follow the schedule; charges already scheduled keep their date. 4 #### Move existing subscriptions (optional) Choose **Realign active contracts** and confirm. Active subscriptions move to their next allowed billing day. Charges due today and subscriptions retrying a failed payment keep their date. The button works once your billing day changes are saved. ## Billing tab settings | Setting | Choices | Default | What it does | | --- | --- | --- | --- | | Billing hour | 00:00 to 23:00 | 00:00 | The hour subscriptions are charged, in your workspace time zone. | | Billing day | No fixed day (follow each billing interval), or Sunday to Saturday | No fixed day | Each renewal is scheduled for the first billing day on or after the last billing date plus the billing interval. Charges already scheduled keep their date. | | Billing day rules (optional) | Set billing day by variant, selling plan or shipping country | No rules | A different billing day for some subscriptions. A higher rule wins, and a subscription's own schedule always wins. | | Prepaid billing cycles (optional) | Every week, every 2 to 8 weeks, or the first to last week of each month; for all selling plans or one plan | None | When prepaid customers are charged. This changes when prepaid customers are charged. | | Ship day | Not shown, or Sunday to Saturday | Not shown | Tells customers orders ship on the first ship day on or after the charge. It doesn't change when orders are released for fulfillment. | | Post-dunning billing date | The day the payment succeeded, or The original charge date (keeps the billing cadence) | The day the payment succeeded | Where the next charge date counts from after a failed charge is recovered. | The same tab has the **Upcoming charge reminder**, sign-in link settings and **Inventory guard**. See [Upcoming charge reminder](https://chargezen.com/docs/subscriptions/upcoming-order-email), [Passwordless sign-in](https://chargezen.com/docs/subscriptions/passwordless-login) and [Price changes and stock](https://chargezen.com/docs/subscriptions/price-and-stock). ## Give one subscription its own schedule On a subscription, under **Upcoming orders**, choose **Edit billing schedule**. Pick one: * **Follow the workspace schedule**, which shows your billing day and hour. * **Bill on its own interval, with no fixed billing day**. * **Use a custom day or hour for this subscription**, then pick a **Billing day** and **Billing hour**. Choose **Save billing schedule**. The confirmation shows the next charge date. Prepaid cycles change charge dates Adding a prepaid billing cycle changes when prepaid customers are charged. Check a few prepaid subscriptions' next charge dates after you save. ## Troubleshooting ### Realign active contracts is grayed out Save your billing day changes first. ### One subscription ignores the billing day It has its own schedule, which always wins. Open it and set **Edit billing schedule** to follow the workspace schedule. ### Charges run at the wrong time The billing hour uses your workspace time zone. Check your store's time zone, then the billing hour. ## Related * [How subscriptions work](https://chargezen.com/subscriptions/how-subscriptions-work): charges, orders and deliveries explained. * Glossary: [anchor date](https://chargezen.com/glossary/anchor-date), [subscription frequency](https://chargezen.com/glossary/subscription-frequency), [prepaid subscription](https://chargezen.com/glossary/prepaid-subscription). ### Related Articles [ #### Skip, swap and reschedule Move one subscription's next charge ](https://chargezen.com/docs/subscriptions/skip-swap-reschedule)[ #### Prepaid plans Plans that bill once for several deliveries ](https://chargezen.com/docs/subscriptions/prepaid-plans)[ #### Failed payments Retries and recovered payments ](https://chargezen.com/docs/subscriptions/dunning) Was this page helpful? Need more help? [Contact support](https://chargezen.com/docs/checkoutos/troubleshooting/support)