--- title: "Price changes and stock: Subscriptions docs | Chargezen" description: "Pass Shopify price changes on to subscriptions with notice, and hold renewals when a product is out of stock instead of charging for it." url: "https://chargezen.com/docs/subscriptions/price-and-stock" lang: "en" updated: "2026-10-18" --- Canonical URL: https://chargezen.com/docs/subscriptions/price-and-stock # Price changes and stock Pass Shopify price changes on to subscriptions with notice, and hold renewals when a product is out of stock instead of charging for it. Last updated: 2026-10-18 Prices change and products sell out. These settings decide what happens to subscriptions when they do, so subscribers are told before they pay more and are never charged for something you can't ship. Both live in **Subscriptions → Billing & automation → Subscription settings**. ## Pass on price changes 1 #### Open Product prices In **Subscription settings**, open the **Product prices** tab. 2 #### Turn on automatic updates Check **Automatically apply product price changes to subscriptions**. When you change a product's price in the Shopify admin, Chargezen applies it to every subscription with that product. 3 #### Decide about discounts Check **Keep subscription discounts on every price change** to keep the plan's discount on the new price, then choose how (see below). 4 #### Save Choose **Save**. When **Keep subscription discounts on every price change** is on, choose one: * **Apply existing subscription discounts as currently configured on the product.** The default. * **Recalculate discounts as per the selling plan associated with the product.** If no plan applies, the existing discounts are kept. To update subscriptions to today's prices in one go, choose **Update product prices** under **Update product prices for all existing subscriptions**. Subscribers are told first Each subscription's next order keeps its current price, and customers are told before the new price applies. The **Price change email** and **Price change text** workflows send the notice on the **Product price change scheduled** event. ## Hold renewals when products are out of stock 1 #### Turn on the guard In **Subscription settings → Billing**, check **Inventory guard**. Before each charge, Chargezen checks that every product on the order is in stock. 2 #### Offer a swap Check **Offer a swap when a product is out of stock** to add a link to the out-of-stock email and text that lets the customer swap the product in their account. 3 #### Save Choose **Save**. When a product is out of stock, the charge is held instead of billed. You and the customer are told, and the order is charged as soon as everything is back in stock. If it is still out of stock when the next order would bill, the held order is skipped. * See held charges in **Subscriptions → Manage → Orders**, view **Billing paused**, with the out-of-stock items, when the hold started and any skip date. * The customer gets the **Order delayed email** and **text**. Your team gets **Store alert: order delayed**. * Build your own follow-up on the workflow event **Renewal held for out-of-stock products**. ## Troubleshooting ### A subscription still shows the old price That's expected for the next order: it keeps its current price so the customer has notice. The new price applies from the order after. Check that **Automatically apply product price changes to subscriptions** was on when you changed the price, or use **Update product prices**. ### A renewal is stuck in Billing paused Restock the product in Shopify and the charge runs. Or open the subscription and swap the product, or skip the order. ## Related * [Churn prevention](https://chargezen.com/subscriptions/churn-prevention): how fewer surprises keep subscribers. * Glossary: [SKU](https://chargezen.com/glossary/sku-stock-keeping-unit), [automatic renewal law](https://chargezen.com/glossary/automatic-renewal-law), [product swap](https://chargezen.com/glossary/product-swap). ### Related Articles [ #### Subscription orders and charges The Billing paused view ](https://chargezen.com/docs/subscriptions/orders)[ #### Subscription notifications Price change and order delayed messages ](https://chargezen.com/docs/subscriptions/notifications)[ #### Workflow automations React to held renewals and price changes ](https://chargezen.com/docs/subscriptions/workflows) Was this page helpful? Need more help? [Contact support](https://chargezen.com/docs/checkoutos/troubleshooting/support)