---
title: "Upsells for subscribers: Subscriptions docs | Chargezen"
description: "Offer subscribers extra products for their next order in the Chargezen launcher, and sell subscriptions after checkout with post-purchase offers."
url: "https://chargezen.com/docs/subscriptions/upsells"
lang: "en"
updated: "2026-10-18"
---

Canonical URL: https://chargezen.com/docs/subscriptions/upsells

# Upsells for subscribers

Offer subscribers extra products for their next order in the Chargezen launcher, and sell subscriptions after checkout with post-purchase offers.

Last updated: 2026-10-18

Subscribers already trust you with a regular order, so adding one more item to it is an easy yes. Chargezen shows these offers inside the launcher where subscribers manage their orders, and Concierge can suggest the same offers in chat. Set them up in **Concierge → Upsells**.

## Create an upsell

1

#### Start

In **Concierge → Upsells**, choose **New upsell**.

2

#### Choose products

Under **Products**, select the variants to add to the next order.

3

#### Write the offer

Under **Offer**, fill in the title, subtitle, button text, number of orders and discount.

4

#### Pick where it shows

Under **Launcher Tabs**, keep **Subscriptions** on, and add **Orders** or **Rewards** if you like.

5

#### Activate

Set **Status** to **Active**, add dates under **Schedule** if the offer is seasonal, and save.

## Offer options

| Field | What it does |
| --- | --- |
| Products | One or more variants to add to the customer's next subscription order. |
| Title and Subtitle | The words customers see on the offer. |
| Button text | Starts as "Add to next order", or "Add to next 3 orders" when the offer covers several orders. |
| Number of orders | From 1 to 6. How many upcoming orders the item is added to. Customers see every date and the total before they accept. |
| Discount type and Discount | Percentage, Fixed amount or Custom price, and the value. |
| Schedule | Start date and End date. Leave them blank to keep the offer available whenever it is active. |
| Status | Draft (new offers start here), Active or Archived. |
| Launcher Tabs | Where the offer appears: Subscriptions (shown when a customer opens the subscriptions tab), Orders or Rewards. |

## Manage your upsells

The list can be searched by title or subtitle and filtered by status and launcher tab. Columns show the offer, its launcher tabs, discount, status and last update. Archive an offer you no longer want with **Archive upsell**.

## Sell subscriptions after checkout

Post-purchase offers (in CheckoutOS) can sell a product as a subscription right after checkout. In the offer editor, set **Sell as** to **Subscription** and choose the **Subscription plan**. To target buyers, use the trigger **Subscription** with **The order includes a subscription** or **The order has no subscription**, for example to offer auto-ship to one-time buyers. See the [CheckoutOS docs](https://chargezen.com/docs/checkoutos).

Pick products that run out together

An item that is used up alongside the subscription, like a refill, filter or sampler, is the easiest add-on to accept.

## Troubleshooting

### My upsell doesn't show in the launcher

Check that the status is **Active**, today is inside the **Schedule** dates, and the right **Launcher Tabs** are on. The subscriptions tab must also be turned on in the launcher. See [Customize the portal](https://chargezen.com/docs/subscriptions/portal-branding).

### I can't save the offer

The editor names what is missing: "Title is required", "Button text is required", "Select at least one launcher tab", "Select at least one product variant", "Discount value must be a number" or "End date must be after start date".

## Related

*   [Upsells and cross-sells](https://chargezen.com/subscriptions/upsells-and-cross-sells) for subscriptions.
*   Glossary: [upsell](https://chargezen.com/glossary/upsell), [one-time add-on](https://chargezen.com/glossary/one-time-add-on), [post-purchase upsell](https://chargezen.com/glossary/post-purchase-upsell).

### Related Articles

[

#### Add one-time products

Add items to an order for a customer



](https://chargezen.com/docs/subscriptions/add-one-time-products)[

#### Subscription changes with Concierge

Concierge can offer the same upsells



](https://chargezen.com/docs/subscriptions/concierge-subscription-changes)[

#### Subscription widget

Product page offers before add to cart



](https://chargezen.com/docs/subscriptions/subscription-widget)

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