Canonical URL: https://chargezen.com/features/build-a-box

[Features](https://chargezen.com/features)/Build-a-box

Subscriptions

# Build-a-box

Let subscribers customize their box contents with flexible product selection, quantities, and preferences. Customers get boxes they actually want, so they stay longer and are happier.

[Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions)[Explore Subscriptions](https://chargezen.com/subscriptions)

45%

Fewer cancellations

30%

Bigger orders

92%

Satisfaction

## Subscriptions as Unique as Your Customers

Cookie-cutter subscription boxes lead to product fatigue and cancellations. Build-a-box lets every subscriber create their perfect box—choosing products, quantities, and preferences that match their exact needs. The result? Happier customers who stay longer.

📦

### Flexible selection

Let customers choose exactly which products go in their box from your curated catalog.

🔢

### Quantity controls

Set min/max limits, pricing rules, and inventory constraints for each product.

💰

### Dynamic pricing

Price boxes based on contents, with automatic discounts for subscribers.

🔄

### Easy changes

Customers can modify their box contents anytime before the cutoff date.

## How it works

Up and running in minutes, with help if you want it.

1

### Set up rules

Define product catalog, pricing rules, box sizes, and any constraints.

2

### Customer builds

Subscribers select their products using an intuitive builder interface.

3

### Review & modify

Customers can change their selections anytime before the billing date.

4

### Ship & repeat

Orders are processed and the cycle continues with optional re-customization.

## What you get

❤️

### Higher satisfaction

Customers get exactly what they want, leading to 92% satisfaction rates on average.

📈

### Bigger orders

Customization encourages customers to add more items, boosting average order value 30%.

🔄

### Fewer cancellations

No more 'I didn't like what was in my box' cancellations: 45% fewer of them.

📊

### Product insights

Learn which products are most popular and use data to optimize your catalog.

⚙️

### Flexible rules

Set minimum/maximum products, required items, pricing tiers, and more.

📱

### Mobile-friendly

Beautiful builder experience that works perfectly on any device.

## Works with the apps you already use

Works seamlessly with the tools you already use.

Shopify

Inventory Systems

3PL Providers

Klaviyo

Customer Portal

> "Build-a-box transformed our subscription business. Cancellations dropped 45% because customers finally feel in control of what they're getting. It's been huge for retention."

J

Jennifer Park

Founder, Artisan Snack Box

## Related features

[

### Customer portal

Self-service subscription management

](https://chargezen.com/features/subscription-portal)[

### AI cancellation prediction

Predict and prevent cancellations

](https://chargezen.com/features/ai-churn-prediction)[

### Post-purchase upsells

Increase order value

](https://chargezen.com/checkoutos)

SOC 2 readyOnline and in store99.99% uptime promise

## Stop paying for five apps.  
Start growing on one.

Join the brands that swapped a pile of apps for Chargezen. Go live in days, not months, on a platform your team will actually like using.

No contract • cancel anytime Launch in daysMigration assistance included

[Talk to sales](https://chargezen.com/contact-sales)[Calculate your savings](https://chargezen.com/roi-calculator)