Canonical URL: https://chargezen.com/glossary/conversational-commerce

Communication

# Conversational commerce

Conversational commerce

Selling and serving customers through conversations, such as text, chat, WhatsApp or voice, often with AI.

### Example

A subscriber texts "skip my next order" and an AI agent makes the change instantly.

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### More Communication Terms

[View all Communication definitions](https://chargezen.com/glossary?category=Communication)

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