Powerful products. One connected revenue platform.
Choose CheckoutOS, Concierge, the full Self-Serve platform, or a workspace with Chargezen experts built in. Clear plans for the way your team wants to launch, operate, and scale.
CheckoutOS and Concierge are $99/mo. Platform plans are $250/mo and $499/mo, with annual savings shown by default.
Product plans
CheckoutOS and Concierge each stand on their own at $99/mo, with the depth to run that part of the revenue stack properly.
Platform plans
Self-Serve brings multiple Chargezen products into one connected workspace, with annual or monthly billing.
Services
Self-Serve + Services adds Chargezen implementation, migration, workflow design, and operating support when the rollout calls for it.
Annual billing is shown by default for platform plans. CheckoutOS and Concierge are billed monthly.
Product plan
CheckoutOS
Checkout optimization, upsells, order edits, cart rules, and checkout workflows for Shopify teams.
Billed monthly
Often replaces:
Included paths:
- Post-purchase and checkout upsells
- Checkout extensions and cart rules
- Dynamic bundles and recommendations
- Self-serve order edits and cancellation
- Shopify-native setup path
Product plan
Concierge
Customer service, AI assistance, self-service, and storefront support workflows for growing teams.
Billed monthly
Often replaces:
Included paths:
- AI customer support widget
- Self-service order and account support
- Live handoff with customer context
- Storefront shopping assistance
- Loyalty and referral workflows
Platform plan
Self-Serve
The connected operating system for repeat revenue. Every customer, message, order, and campaign in one place.
Billed annually
Save $500/year. Equivalent to $208/mo.
Often replaces:
Included paths:
- Multiple Chargezen products in one workspace
- Subscriptions, SmartyTap, Spark!, and Workforce paths
- Lifecycle email, SMS, chat, and workflow automation
- Shared customer graph and attribution
- Usage billed separately where applicable
Platform + services
Self-Serve + Services
Your platform, with Chargezen experts beside you. Migration, setup, campaigns, and workflows handled with care.
Billed annually
Save $998/year. Equivalent to $416/mo.
Often replaces:
Included paths:
- Everything in Self-Serve
- Implementation and migration support
- Lifecycle, retention, and campaign help
- Workflow and Workforce deployment support
- Priority operating reviews
Custom deployment
Enterprise
For complex brands with security, governance, procurement, and multi-region requirements.
Contact salesEnterprise adds:
- SSO / SAML, RBAC, audit trails, and governance reviews
- Custom usage limits, employee packs, and workflow policies
- Dedicated sender domains, mailbox governance, and rollout controls
- Private cloud and dedicated deployment options
- Cross-brand org structure, approvals, and regional controls
- ERP, CRM, PSP, and custom connector support
Plan Comparison
Compare products, platform scope, services, and governance.
Product plans cover individual Chargezen products. Platform plans cover multiple product paths in one operating workspace.
| Capability | CheckoutOS | Concierge | Self-Serve | Self-Serve + Services | Enterprise |
|---|---|---|---|---|---|
| Buying Model | |||||
| Starting price | $99/mo | $99/mo | $250/mo or $2,500/yr | $499/mo or $4,990/yr | Custom |
| Best fit | Shopify checkout optimization | AI service and storefront support | Multi-product platform workspace | Platform plus implementation help | Procurement, governance, and scale |
| Annual discount | Optional | Optional | 2 months free | 2 months free | Custom |
| Product Paths | |||||
| CheckoutOS suite | Included | Not included | Included | Included | Included |
| Concierge service layer | Not included | Included | Included | Included | Included |
| Subscriptions | Not included | Not included | Included | Included | Included |
| SmartyTap lifecycle email, SMS, chat, and voice | Not included | Not included | Included | Included | Included |
| Spark! affiliate and influencer workflows | Not included | Not included | Included | Included | Included |
| Chargezen Workforce and Data Intelligence | Not included | Not included | Included | Included | Included |
| Operations | |||||
| Implementation and migration help | Self-guided | Self-guided | Self-guided | Included | Custom rollout |
| Managed lifecycle or workflow execution | Not included | Not included | Not included | Included | Included |
| Usage pass-through for SMS, email, and AI | As used | As used | As used | As used | Custom |
| Admin users | Up to 5 | Up to 5 | Up to 10 | Up to 25 | Custom |
| Brands, stores, or business units | 1 | 1 | Up to 3 | Up to 5 | Custom |
| Governance | |||||
| Role-based access control | Included | Included | Included | Included | Included |
| Audit logs | Basic | Basic | Included | Included | Custom retention |
| SSO / SAML | Not included | Not included | Not included | Not included | Included |
| Security review and procurement support | Not included | Not included | Not included | Available | Included |
| Private deployment options | Not included | Not included | Not included | Not included | Included |
CheckoutOS
Buying Model
- Starting price
- $99/mo
- Best fit
- Shopify checkout optimization
- Annual discount
- Optional
Product Paths
- CheckoutOS suite
- Included
- Concierge service layer
- Not included
- Subscriptions
- Not included
- SmartyTap lifecycle email, SMS, chat, and voice
- Not included
- Spark! affiliate and influencer workflows
- Not included
- Chargezen Workforce and Data Intelligence
- Not included
Operations
- Implementation and migration help
- Self-guided
- Managed lifecycle or workflow execution
- Not included
- Usage pass-through for SMS, email, and AI
- As used
- Admin users
- Up to 5
- Brands, stores, or business units
- 1
Governance
- Role-based access control
- Included
- Audit logs
- Basic
- SSO / SAML
- Not included
- Security review and procurement support
- Not included
- Private deployment options
- Not included
Concierge
Buying Model
- Starting price
- $99/mo
- Best fit
- AI service and storefront support
- Annual discount
- Optional
Product Paths
- CheckoutOS suite
- Not included
- Concierge service layer
- Included
- Subscriptions
- Not included
- SmartyTap lifecycle email, SMS, chat, and voice
- Not included
- Spark! affiliate and influencer workflows
- Not included
- Chargezen Workforce and Data Intelligence
- Not included
Operations
- Implementation and migration help
- Self-guided
- Managed lifecycle or workflow execution
- Not included
- Usage pass-through for SMS, email, and AI
- As used
- Admin users
- Up to 5
- Brands, stores, or business units
- 1
Governance
- Role-based access control
- Included
- Audit logs
- Basic
- SSO / SAML
- Not included
- Security review and procurement support
- Not included
- Private deployment options
- Not included
Self-Serve
Buying Model
- Starting price
- $250/mo or $2,500/yr
- Best fit
- Multi-product platform workspace
- Annual discount
- 2 months free
Product Paths
- CheckoutOS suite
- Included
- Concierge service layer
- Included
- Subscriptions
- Included
- SmartyTap lifecycle email, SMS, chat, and voice
- Included
- Spark! affiliate and influencer workflows
- Included
- Chargezen Workforce and Data Intelligence
- Included
Operations
- Implementation and migration help
- Self-guided
- Managed lifecycle or workflow execution
- Not included
- Usage pass-through for SMS, email, and AI
- As used
- Admin users
- Up to 10
- Brands, stores, or business units
- Up to 3
Governance
- Role-based access control
- Included
- Audit logs
- Included
- SSO / SAML
- Not included
- Security review and procurement support
- Not included
- Private deployment options
- Not included
Self-Serve + Services
Buying Model
- Starting price
- $499/mo or $4,990/yr
- Best fit
- Platform plus implementation help
- Annual discount
- 2 months free
Product Paths
- CheckoutOS suite
- Included
- Concierge service layer
- Included
- Subscriptions
- Included
- SmartyTap lifecycle email, SMS, chat, and voice
- Included
- Spark! affiliate and influencer workflows
- Included
- Chargezen Workforce and Data Intelligence
- Included
Operations
- Implementation and migration help
- Included
- Managed lifecycle or workflow execution
- Included
- Usage pass-through for SMS, email, and AI
- As used
- Admin users
- Up to 25
- Brands, stores, or business units
- Up to 5
Governance
- Role-based access control
- Included
- Audit logs
- Included
- SSO / SAML
- Not included
- Security review and procurement support
- Available
- Private deployment options
- Not included
Enterprise
Buying Model
- Starting price
- Custom
- Best fit
- Procurement, governance, and scale
- Annual discount
- Custom
Product Paths
- CheckoutOS suite
- Included
- Concierge service layer
- Included
- Subscriptions
- Included
- SmartyTap lifecycle email, SMS, chat, and voice
- Included
- Spark! affiliate and influencer workflows
- Included
- Chargezen Workforce and Data Intelligence
- Included
Operations
- Implementation and migration help
- Custom rollout
- Managed lifecycle or workflow execution
- Included
- Usage pass-through for SMS, email, and AI
- Custom
- Admin users
- Custom
- Brands, stores, or business units
- Custom
Governance
- Role-based access control
- Included
- Audit logs
- Custom retention
- SSO / SAML
- Included
- Security review and procurement support
- Included
- Private deployment options
- Included
Frequently asked questions
The mechanics behind product pricing, platform plans, services, usage, and enterprise rollout.
CheckoutOS and Concierge are individual product plans at $99/month. Self-Serve is the platform plan at $250/month, and Self-Serve + Services is $499/month. Annual billing is shown by default for platform plans and gives two months free.
They are distinct products with distinct jobs. CheckoutOS covers Shopify checkout optimization. Concierge covers customer service, self-service, and storefront assistance.
Self-Serve gives a workspace access to multiple Chargezen product paths, including Subscriptions, SmartyTap, Spark!, Workforce, lifecycle communication workflows, and the shared customer graph. Usage-based costs such as SMS, email volume, AI outcomes, or unusually high workflow volume may be billed separately.
Self-Serve + Services includes the platform plus Chargezen help with setup, migration, lifecycle campaigns, workflow design, creator operations, or Workforce deployment. It is for teams that want self-serve software with hands-on operating support.
Self-Serve is $2,500/year when billed annually, compared with $250/month month-to-month. Self-Serve + Services is $4,990/year when billed annually, compared with $499/month month-to-month.
The public plans are not priced as per-seat plans and do not use a blanket revenue-share model. Certain product paths may have natural usage meters, such as SMS, email, AI outcomes, subscription volume, or high-volume workflow execution.
Yes. Chargezen is built for multi-brand and multi-store workspaces. Enterprise buyers can add custom governance, brand-level access controls, security review, and rollout planning.
Talk to sales if you need procurement support, SSO/SAML, custom usage limits, private deployment options, security questionnaires, custom connectors, or a multi-brand rollout plan. Otherwise, you can start from the signup flow.
