Canonical URL: https://chargezen.com/subscriptions/how-subscriptions-work

For shoppers

# How your subscription works.

You subscribed to stay stocked on what you use most. Here is how billing works and how to change anything, anytime.

[Offer subscriptions in your store](https://admin.chargezen.com/signup?product=subscriptions)

## Change anything, anytime

### Skip a delivery

Have enough for now? Skip the next order.

### Change how often

Get deliveries more or less often.

### Swap or add products

Try a new flavor or add something to your next order.

### Update address or payment

Keep your details current in seconds.

### Pause or cancel

Take a break or cancel whenever you want.

### By text or chat

Many stores let you make changes by text or chat, no login needed.

## Common questions

### When will I be charged?

You are charged when your next order is getting ready to ship. You can make changes any time before that date.

### How do I manage my subscription?

Use the link in your order emails or log in to your account on the store's website. Some stores also let you make changes by text or chat.

### Can I cancel anytime?

Yes. You can cancel from your account whenever you want.

## Keep exploring

[

### New to subscriptions

A plain guide to launching your first subscription program.

](https://chargezen.com/subscriptions/getting-started)[

### Customer portal

A branded portal where subscribers skip, swap and manage everything.

](https://chargezen.com/features/subscription-portal)[

### Manage by text and chat

Subscribers skip, swap and update by text, chat or phone with AI.

](https://chargezen.com/subscriptions/customer-concierge)

## Run a store? Offer subscriptions customers love.

$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.

[Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions)[See pricing](https://chargezen.com/pricing)