Canonical URL: https://chargezen.com/subscriptions/migrations/migrate-from-bold

Migrate from Bold

# Move from Bold without losing a single subscriber.

Bring your subscribers, schedules and history from Bold Subscriptions to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.

[Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions)

No double

billing during the switch

History

cancelled subscriptions come too

$0

commission after you move

The problem

Switching subscription apps sounds risky: missed renewals, double charges, confused customers. With a clear plan, the move is quiet. Subscribers keep their schedule, their payment details and their history, and most never notice anything changed.

## How the move works

### Your subscribers

Our migration team moves your subscribers, their schedules and their payment details with you, maps your plans and checks everything before go-live.

### Payment details

We work with you and your payment processor to move saved payment details, so subscribers keep billing without re-entering cards wherever possible.

### Schedules kept

Next charge dates carry over, so subscribers are billed on the day they expect.

### Safe to rerun

Subscriptions already imported are skipped, so you can import in batches.

### Clear error lists

Anything that cannot be imported is listed with the reason, so you can fix it.

### Help when you want it

Our team can plan and run the migration with you.

## What you get after leaving Bold

### No commission

$199 a month or $1,990 a year for Shopify Advanced and Plus stores, however much you sell.

### Retention built in

Cancellation offers, failed payment recovery and win-backs.

### AI agents

Concierge answers subscribers and makes changes by text, chat and phone.

### One platform

Email and text marketing, rewards, checkout upsells and creators, sharing one customer record.

## Moving from Bold, step by step

1.  Step 1
    
    ### Plan the move
    
    Map your plans, products and next charge dates with our team.
    
2.  Step 2
    
    ### Prepare the data
    
    Export subscriptions and work with your processor on payment details.
    
3.  Step 3
    
    ### Import and check
    
    We import, validate and review every subscription with you.
    
4.  Step 4
    
    ### Go live
    
    Switch billing over on a date you choose, without double charges.
    

## Common questions

### Will my subscribers be charged twice when I move from Bold?

No, as long as billing is stopped in Bold before each subscription's next charge date. Chargezen keeps the same next charge date.

### Do subscribers need to re-enter their payment details?

We work with you and your payment processor to move saved payment details, so subscribers keep billing without re-entering cards wherever possible.

### Can I bring cancelled subscriptions too?

Yes. Cancelled subscriptions can be imported as history so every customer's record is complete. They never bill.

### How long does a migration take?

Small programs can move in a day. Larger programs usually move in batches over a few days, on a schedule you choose.

## Keep exploring

[

### Chargezen vs. Bold

A side-by-side comparison of features and pricing.

](https://chargezen.com/alternatives/bold-subscriptions)[

### Migration guide

Step-by-step instructions in the docs.

](https://chargezen.com/docs/subscriptions/migration)[

### Shopify subscriptions

Built for Shopify checkout, Shop Pay and customer accounts.

](https://chargezen.com/subscriptions/shopify-subscriptions)

## Leave Bold behind. Keep every subscriber.

$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.

[Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions)[See pricing](https://chargezen.com/pricing)