--- title: "Migrate from Upscribe to Chargezen Subscriptions" description: "Move from Upscribe to Chargezen with no double billing. Saved Shopify payment methods carry over. $199 a month, no commission." url: "https://chargezen.com/subscriptions/migrations/migrate-from-upscribe" lang: "en" --- Canonical URL: https://chargezen.com/subscriptions/migrations/migrate-from-upscribe # Move from Upscribe without losing a single subscriber. Bring your active subscribers, their products, prices and next billing dates from Upscribe to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue. [Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions) one row per subscription 10 columns one row per subscription before anything is created Checked first before anything is created commission after you move $0 commission after you move The problem There is no one-click Upscribe import, and you do not need one. Upscribe's exports hold what Chargezen needs: who subscribes, to what, how often and when they bill next. The work is turning that into one clean row per subscriber, and Chargezen checks every row before anything is created. ## What moves over from Upscribe ### Active subscriptions Each subscriber's product, as a Shopify variant ID, with quantity, price and next billing date. ### Schedules Each Upscribe frequency maps to a Chargezen plan with the same frequency, and the next billing date carries over. ### Cards saved in Shopify Subscriptions bill the payment method saved on the customer's Shopify account. ### Cards in your Stripe account If Upscribe charged through your own Stripe account, Chargezen can copy each customer's default Stripe card into Shopify. ## What to set up in Chargezen ### Plans One Chargezen plan per Upscribe frequency, with Contract import turned on. ### Find where cards live Before you move, check whether subscribers' cards are saved in Shopify or in your Stripe account. Cards anywhere else need the subscriber to add a card in Shopify. ### Portal and retention Choose what subscribers can change in the Chargezen portal, and set up cancellation offers. These are configured, not imported. ## Moving from Upscribe, step by step 1. 1 ### Create matching plans One Chargezen plan for each Upscribe frequency, with Contract import on. 2. 2 ### Export from Upscribe Settings, Advanced Settings, Export Data, then the subscriptions report. 3. 3 ### Build and upload the file Ten columns, from customer email to currency. Every row is checked before anything is queued. 4. 4 ### Stop billing in Upscribe Before the next billing date, so nobody is charged twice. ## Good to know about Upscribe ### Exporting from Upscribe Upscribe's help center (checked 2026-10-17) puts exports under Settings, then Advanced Settings, then Export Data, with reports for subscriptions, subscribers, orders and upcoming orders. Export the subscriptions report; the subscribers report helps you match customers by email. ### Use the upcoming orders report It shows who bills next and when, so you can stop billing in Upscribe in the right order. ### Only future dates The import takes subscriptions with a future billing date. Leave cancelled subscriptions out of the file. ### Customers must exist in Shopify Each row is matched to a Shopify customer by email, with a default address. ## Leave Upscribe behind. Keep every subscriber. $199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow. [Start Subscriptions](https://admin.chargezen.com/signup?product=subscriptions) [See pricing](https://chargezen.com/pricing) ## Common questions ### Will my subscribers be charged twice when I move from Upscribe? No, as long as billing is stopped in Upscribe before each subscription's next charge date. Chargezen keeps the same next charge date. ### Is there an Upscribe importer? No. You export from Upscribe and upload one CSV file to Chargezen. It checks every row and lists any it can't import, with the reason. ### How do I export subscriptions from Upscribe? Upscribe's help center (checked 2026-10-17) says to open Settings, then Advanced Settings, then Export Data, and pick the subscriptions report. ### Will Upscribe subscribers have to re-enter cards? Not if their cards are saved in Shopify, or as default cards in your own Stripe account. Cards held anywhere else need the subscriber to add a card in Shopify. ## Keep exploring [ ### Migration guide Step-by-step instructions in the docs.](https://chargezen.com/docs/subscriptions/migration) [ ### Shopify subscriptions Built for Shopify checkout, Shop Pay and customer accounts.](https://chargezen.com/subscriptions/shopify-subscriptions) [ ### Churn prevention Save cancellations, recover failed payments and win back lapsed subscribers.](https://chargezen.com/subscriptions/churn-prevention)