---
title: "Subscription health calculator | Chargezen"
description: "Review your subscription business using inputs for churn, retention, customer value, and acquisition costs."
url: "https://chargezen.com/tools/subscription-health-score"
lang: "en"
---

Canonical URL: https://chargezen.com/tools/subscription-health-score

# Subscription Health Score

Get a comprehensive health assessment of your subscription business based on 6 key metrics and industry benchmarks.

[Get started](https://admin.chargezen.com/signup) [See pricing](https://chargezen.com/pricing)

## Your Metrics

Enter your subscription metrics

Monthly Churn Rate

%

MRR Growth Rate

%

LTV:CAC Ratio

:1

CAC Payback (months)

mo

Net Promoter Score

Payment Recovery Rate

%

**Tip:** Don't know some metrics? Use estimates or leave defaults. Chargezen tracks all these automatically.

Overall Health Score

Good

70 / 100

Metric Breakdown

*   Monthly Churn Rate
    
    Weight: 25%
    
    5%
    
    good
    
*   MRR Growth Rate
    
    Weight: 20%
    
    8%
    
    good
    
*   LTV:CAC Ratio
    
    Weight: 20%
    
    3.5:1
    
    good
    
*   CAC Payback (months)
    
    Weight: 15%
    
    10mo
    
    good
    
*   Net Promoter Score
    
    Weight: 10%
    
    35
    
    good
    
*   Payment Recovery Rate
    
    Weight: 10%
    
    65%
    
    good
    

Key Recommendations

*   Great job! All your metrics are performing well.

[Track These Metrics Automatically](https://admin.chargezen.com/signup) [Get a Custom Analysis](https://chargezen.com/contact-sales)

## Subscription Benchmarks Reference

| Metric | Excellent | Good | Needs Work |
| --- | --- | --- | --- |
| Monthly Churn Rate | < 3% | 5% | \> 8% |
| MRR Growth Rate | \> 10% | 5% | < 0% |
| LTV:CAC Ratio | \> 5:1 | 3:1 | < 2:1 |
| CAC Payback (months) | < 6mo | 12mo | \> 18mo |
| Net Promoter Score | \> 50 | 30 | < 0 |
| Payment Recovery Rate | \> 80% | 60% | < 40% |

## Related tools

[

### Churn Calculator

Calculate your churn rate

](https://chargezen.com/tools/churn-calculator)[

### LTV Calculator

Calculate lifetime value

](https://chargezen.com/tools/ltv-calculator)[

### Chargezen Subscriptions

Track metrics automatically

](https://chargezen.com/subscriptions)

## Ready to act on what you found?

Chargezen tracks these numbers for you, live, so you never have to do the math by hand.

[Get started](https://admin.chargezen.com/signup) [Work out your return](https://chargezen.com/roi-calculator)