
This Acceptable Use Policy ("AUP") governs your use of Chargezen's services, including but not limited to CheckoutOS, Subscriptions, SmartyTap, Spark!, Concierge, Data Intelligence, and Zen AI (collectively, "Services").
By using our Services, you agree to comply with this AUP. Chargezen reserves the right to modify this AUP at any time. We will notify you of material changes, but it is your responsibility to review this policy periodically.
Violations of this AUP may result in:
The following categories of products, services, and activities are strictly prohibited on Chargezen.
The following technical activities are prohibited and may result in immediate account suspension.
Using excessive bandwidth, storage, or computing resources beyond normal business operations
Excessive API calls, scraping, or automated requests that degrade service for other users
Unauthorized security testing, penetration testing, or vulnerability scanning without written consent
Attempting to bypass rate limits, access controls, or security measures
Unauthorized collection, scraping, or harvesting of user data from the platform
Manipulating metrics, analytics, or other platform measurements
When using Chargezen's communication tools, you must comply with all applicable laws and the following guidelines.
Chargezen actively monitors for AUP violations and may take the following actions without prior notice:
Chargezen reserves the right to immediately terminate any account engaged in illegal activity without following the graduated response above.
If you believe a Chargezen merchant or user is violating this Acceptable Use Policy, please report it immediately.
General AUP Violations
abuse@chargezen.comCopyright/DMCA
dmca@chargezen.comSecurity Issues
security@chargezen.comOur legal team is available to clarify any aspects of this Acceptable Use Policy and help you ensure compliance.
