The Modern BDC Platform for Dealerships That Close
Internet leads are dying in your CRM while your team checks voicemail. Your service lane is leaking revenue without follow-up. There's a better way.
Your Internet Leads Are Dying. Your Service Lane Is Leaking.
The Sales Problem
Average Response Time: 2 hours 17 minutes
Leads Lost: 40-60%
The Service Problem
Customers Lost to Independent Shops: 30-50% after warranty
Revenue Lost Per Customer: $3,000+/year
"We were spending $50,000/month on leads and closing 8%. Our BDC was overwhelmed. SmartyTap got our response time under 90 seconds and our close rate to 22%. The ROI was insane."
— Jason Mitchell, General Manager, Premier Auto Group
One Platform for Sales, Service, and BDC
Instant Lead Response
New internet lead? They get an immediate text while your BDC rep is finishing their last call.
Click-to-Call with Full Context
See vehicles of interest, trade-in details, credit application status, and previous conversations.
Service Reminder Automation
Automatic lifecycle communication for oil changes, tire rotation, recall notifications, and lease-end.
Two-Way Texting
One inbox for BDC, sales, and service. Customers can text about availability, appointments, or concerns.
Lead Source Attribution
Know which sources generate leads, convert to appointments, and close. Stop wasting ad spend.
Multi-Location Support
Group-level visibility with consistent processes and performance benchmarking by store.
Trusted by 75+ Dealerships Nationwide
Premier Auto Group
3 Stores - Toyota, Honda, Nissan
Before
- • 2+ hour average lead response time
- • 8% internet close rate
- • BDC team of 12, overwhelmed
After
- • 87-second average lead response
- • 22% internet close rate (175% improvement)
- • 40% increase in service appointments
"We thought we needed to hire more BDC reps. Turns out we needed to respond faster."
Greenfield Motors
Single Point - Family-owned Ford dealer
Before
- • Owner answering leads from personal phone
- • No service reminder system
- • No way to track lead sources
After
- • Professional business texting
- • Automated service reminders
- • 35% increase in service retention
"For a small dealer, SmartyTap gave us the technology of a mega-group at a price we could afford."
One Platform. Everything Included.
No nickel-and-diming. Get SmartyTap, Subscriptions, and Spark! in one bundled plan.
Self-serve
*$2,500/year when paid annually
Includes SmartyTap + Subscriptions + Spark! (Affiliates)
Everything you need to grow your dealership
Ready to Stop Losing Deals to Slow Response?
Join 75+ dealerships who've unified their sales, service, and BDC communication.
