The Patient Communication Platform for Modern Med Spas
Reduce no-shows by 40%. Fill your schedule. Give every patient the VIP experience—from first inquiry to lifetime loyalty.
Every Empty Chair Costs You $300+
The Math That Hurts
The Real Problem: Your front desk is drowning. They're checking the phone, the patient portal, Instagram DMs, email, AND trying to check people in. Meanwhile, that Botox inquiry from 20 minutes ago? She already booked with the practice down the street.
"We were losing $6,000 a month to no-shows alone. Three reminder texts and we cut that in half. SmartyTap paid for itself in the first week."
— Dr. Jennifer Liu, Glow Aesthetic Medicine
One Inbox. Every Patient. Zero Missed Opportunities.
From "I'm interested in lip filler" to "See you for your 6-month touch-up"—manage every patient conversation in one place.
Two-Way Patient Texting
Stop playing phone tag. Patients can text your practice number directly. Your team responds from one inbox—not their personal phones.
Smart Appointment Reminders
48-hour reminder, 24-hour confirmation request, 2-hour "on my way" prompt, and post-appointment follow-up. 40% reduction in no-shows.
Voice Consultations
Click-to-call from any patient record with full context visible. See treatment history and concerns before you dial.
Inquiry Response Automation
New lead from your website? They get an instant text. No more leads dying in your inbox.
Patient Context Panel
When a patient texts, see everything: treatment history, upcoming appointments, loyalty status, notes, and total spend.
Follow-Up Journeys
Automated touchpoints: Post-treatment check-in (Day 1), results follow-up (Day 7), rebooking reminder (Week 4).
Smart Appointment Reminder Sequence
"Hi Sarah, reminder: Botox appointment Thursday 2pm. Reply C to confirm or R to reschedule."
→ Marked confirmed, adds to provider calendar
"See you at 2pm! Our address: 123 Beauty Lane. Free parking in back. Text if running late!"
Trusted by 100+ Med Spas & Aesthetic Practices
A Multi-Location Med Spa Group
Multi-location, 4 providers, NYC metro
Before
- • 18% no-show rate
- • 3+ hour response time to new inquiries
- • Staff using personal phones
After
- • 7% no-show rate (61% reduction)
- • 8 minute average response time
- • $8,400/month saved in recovered appointments
"The ROI was immediate. We recovered more revenue in no-show prevention than the platform costs in a year."
A Boutique Aesthetic Practice
Single-location, 2 providers, suburban market
Before
- • Losing leads to faster-responding competitors
- • Front desk overwhelmed with phone calls
- • No follow-up system for rebooking
After
- • 45% increase in consultation bookings
- • 60% reduction in phone call volume
- • 3.2x improvement in patient rebooking rate
"Our patients love texting us. Our front desk loves not being on the phone all day. Win-win."
One Platform. Everything Included.
No nickel-and-diming. Get SmartyTap, Subscriptions, and Spark! in one bundled plan.
Self-serve
*$2,500/year when paid annually
Includes SmartyTap + Subscriptions + Spark! (Affiliates)
Everything you need to grow your med spa
Ready to Transform Your Patient Experience?
Join 100+ med spas who've reduced no-shows, increased bookings, and given every patient the VIP treatment.
