Marketing + replies.
Finally together.
Attentive built a powerful marketing platform for texts, email, push and AI. SmartyTap gives you email and text marketing with a published price, and keeps every reply in the same inbox as your chat and calls.What happens when customers reply?
Self-serve software or help with setup and migration.
Side by side
See exactly what you get with each one.
Who each one is best for. Choose Attentive if you are a mid-market or enterprise brand where text and email marketing is a major revenue channel, and you want managed strategy support. Choose SmartyTap if you want email and text marketing with a published price, and replies that land in one inbox with your chat and calls.
Checked October 16, 2026. Attentive facts come from Attentive pricing, Attentive AI, Attentive Concierge and the Attentive App Store listing. “Not listed” means those pages didn’t name the feature when we checked, not that Attentive can’t do it.
| Feature | Attentive | Chargezen |
|---|---|---|
| SMS/MMS campaigns Broadcast marketing messages | Included | Included |
| Email marketing Email campaigns and automations | Included | Included |
| Push notifications In-app push messaging | Included | Coming soon |
| Two-tap sign-up Two taps to join your text list | Included | Included |
| Segments Target by purchase behavior | Included | Included |
| A/B testing Test message variations | Included | Included |
| Automated journeys Welcome, abandoned cart and win-back | Included | Included |
| AI features AI copy, timing and targeting | AI Essentials included; Pro and Grow extra | Included |
| Live chat on your website Real-time website chat | Not listed | Included |
| Support inbox Every conversation in one place | Through helpdesk integrations | Included |
| Two-way text conversations Customers reply and get answers | Attentive Concierge (SMS) | Included |
| Phone calls Inbound and outbound calls | Not listed | Included |
| Published pricing Prices on the website | Quote only | Included |
Attentive
- SMS/MMS campaigns
- Included
- Email marketing
- Included
- Push notifications
- Included
- Two-tap sign-up
- Included
- Segments
- Included
- A/B testing
- Included
- Automated journeys
- Included
- AI features
- AI Essentials included; Pro and Grow extra
- Live chat on your website
- Not listed
- Support inbox
- Through helpdesk integrations
- Two-way text conversations
- Attentive Concierge (SMS)
- Phone calls
- Not listed
- Published pricing
- Quote only
Chargezen
- SMS/MMS campaigns
- Included
- Email marketing
- Included
- Push notifications
- Coming soon
- Two-tap sign-up
- Included
- Segments
- Included
- A/B testing
- Included
- Automated journeys
- Included
- AI features
- Included
- Live chat on your website
- Included
- Support inbox
- Included
- Two-way text conversations
- Included
- Phone calls
- Included
- Published pricing
- Included
What you’d really pay
Compare messaging costs using the same audience size, channels, and expected usage.
Attentive
- Messaging plan
- Custom quote
- Pricing inputs
- List size + messages sent
- AI Pro and AI Grow
- Flat monthly fee each
- AI Journeys
- Pay per click
Estimated Annual Cost
Requires a quote
Attentive does not publish a dollar price. Costs depend on list size, messages sent, channels and AI products. A free trial of at least 30 days is listed on its App Store page. Attentive pricing, checked October 16, 2026.
Chargezen
- SmartyTap Pro, annual billing
- $1,990/yr
- Included each month
- 25,000 contacts, 250,000 emails, 2,500 text credits
- Live chat and calls
- Included
- Usage above plan allowances
- Additional charges may apply
Annual Cost
$1,990/year + usage
SmartyTap Pro is $1,990 billed annually or $199/month, with 25,000 contacts, 250,000 emails and 2,500 text credits a month. Starter is $20/month with 2,500 contacts, 25,000 emails and 250 text credits. Compare the allowances with your expected usage. Chargezen pricing.
Plan your move from Attentive
Check your data, billing dates and launch plan before you switch.
Talk through your move- 01
Export your lists
Export subscribers with their consent records and segments.
- 02
Rebuild your journeys
Recreate your welcome, abandoned cart and win-back flows in SmartyTap.
- 03
Set up your inbox
Connect chat and calls so replies land in one place.
- 04
Go live
Send your first campaigns and answer replies from the same inbox.
“Attentive is great at marketing—we loved their AI and segmentation. But when customers replied to our SMS campaigns with questions, we had to chase them in another tool. With SmartyTap, marketing replies flow into our support inbox.”
Why brands switch to Chargezen
Unified Platform
Run AI agents, texts and email, upsells, creators and subscriptions from one place.
AI-Powered
AI agents answer customers, follow up and handle everyday busywork for your team.
Clear Pricing
See prices and usage costs, billed monthly or yearly.
Ready to switch from Attentive?
See the products, prices and setup help that fit your brand.
Common questions
Attentive does not publish prices; plans are quoted on list size and messages sent, and AI Pro and AI Grow are extra monthly fees (checked October 16, 2026). SmartyTap Pro is $199/month or $1,990/year with 25,000 contacts, 250,000 emails and 2,500 text credits a month; Starter is $20/month.
Attentive offers Attentive Concierge, live agents and AI that answer text replies, and connects to helpdesks such as Gorgias. In SmartyTap, replies land in the same inbox as your chat and calls.
