Marketing + Support.
Finally Unified.
Attentive built a powerful omnichannel marketing platform—SMS, email, push, AI. But when customers reply to your campaigns, where do those conversations go? SmartyTap gives you everything Attentive does, plus a complete support inbox.
What happens when customers reply?
Self-serve software or help with setup and migration.
Feature-by-Feature Comparison
See exactly what you get with each platform.
| Feature | Attentive | Chargezen |
|---|---|---|
| SMS/MMS Campaigns Broadcast marketing messages | Included | Included |
| Email Marketing Email campaigns and automations | Included | Included |
| Push Notifications In-app push messaging | Included | Coming Soon |
| Two-Tap Sign-Up Frictionless SMS opt-in units | Included | Included |
| Behavioral Segments Target by purchase behavior | Included | Included |
| A/B Testing Test message variations | Included | Included |
| Journey Builder Visual automation workflows | Included | Included |
| Revenue Attribution Track marketing-driven revenue | Included | Included |
| AI Personalization AI-driven content optimization | Included | Included |
| Platform Integrations Connect business tools and customer data | Included | Included |
| Live Chat Widget Real-time website support | Not included | Included |
| Support Inbox Unified conversation management | Not included | Included |
| Two-Way SMS Support Customers reply, agents respond | Not included | Included |
| Voice/VoIP Calling Inbound and outbound phone support | Not included | Included |
| Help Center Self-service knowledge base | Not included | Included |
| AI Support Agent Automated customer service | Not included | Included |
| Team Assignment Route conversations to specialists | Not included | Included |
| Subscription Context See subscription status in conversations | Not included | Included |
The Real Cost Comparison
Compare messaging costs using the same audience size, channels, and expected usage.
Attentive
Attentive does not publish a fixed dollar rate on its pricing page. Costs depend on message volume, subscriber list, channels, and AI products. Attentive pricing, checked September 6, 2026.
Chargezen
Self-Serve is $2,500 billed annually or $250/month month to month. Compare included messaging and AI allowances with your expected usage. Chargezen pricing.
Plan your move from Attentive
Review your data, billing schedules, and rollout requirements before making the switch.
List Migration
We import your subscriber lists with full consent data, segments, and history.
Journey Recreation
We rebuild your automated flows, welcome series, and campaigns in SmartyTap.
Support Setup
Configure your support inbox—something Attentive never had.
Go Live
Marketing and support unified. Campaigns and conversations in one place.
"Attentive is great at marketing—we loved their AI and segmentation. But when customers replied to our SMS campaigns with questions, those messages went nowhere. With SmartyTap, marketing replies flow into our support inbox. Our CSAT went up 20% because we actually respond now."
Marcus Rivera
VP of Customer Experience, Fashion DTC
Why Brands Choose Chargezen
Unified Platform
Manage subscriptions, customer communication, and partner programs within Chargezen.
AI-Powered
Use AI employees to help with customer support, follow-ups, and everyday business tasks.
Clear Pricing
Review platform prices and applicable usage costs, with monthly and annual billing options.
Ready to switch from Attentive?
Review the products, pricing, and setup options that fit your business.
