Never lose a $5,000 job to slow response again
The homeowner texted 3 HVAC companies. You called back 2 hours later. They already booked with someone else.
60-second response time · Techs and office in one system · Built for HVAC, Plumbing, Electrical
The leads are coming in. You're just not catching them.
The brutal reality
- Lead calls, gets voicemail
- 85% never call back
- Form submission sits in email
- Competitor texts them first
- Techs using personal phones
- You have no record of conversations
- Customer waiting for "2-4pm window"
- Frustration, bad reviews
$750
Average job value
30%
Leads lost to slow response
$15,000+
Monthly revenue walking out
“We were losing 2-3 jobs a day because we couldn't get back to people fast enough. Now we auto-text every lead within 30 seconds. Our close rate went from 40% to 67%.”
One inbox for your whole operation
Office staff, dispatchers, and techs—all on the same page. Every lead, every customer, every conversation.
Instant lead response
New lead from Google, Yelp, or your website? They get an automatic text immediately. No more leads dying in voicemail.
"Tech is on the way" updates
Automatic "Scheduled for tomorrow" confirmation, morning-of reminder, "Tech is 20 minutes away" real-time update.
Click-to-call with the full story
When you call a customer back, see original inquiry details, service history, previous estimates, and notes from past visits.
Two-way texting
Customers can text your business number directly. Your team responds from one inbox—not personal phones.
Seasonal campaign automation
Automatic outreach for spring AC tune-ups, fall furnace check-ins, water heater flush reminders.
Team visibility
See every conversation across your team. Who talked to this customer? What did we quote them? Full history, searchable.
500 Past Customers, 15 Minutes, $11,250
500
Past customers
75
Tune-ups booked
$11,250
Revenue generated
Trusted by 200+ home services companies
A Regional HVAC Leader
8 trucks, residential focus, Texas
Results
- 30-second average lead response time
- 67% close rate (up from 40%)
- $23,000/month additional revenue
“We used to be good at the work but bad at communication. Now we're good at both.”
A Growing Plumbing Operation
4 trucks, residential/light commercial, Midwest
Results
- Business number separate from personal
- Full visibility into all customer conversations
- After-hours auto-response with callback queue
“I can finally take a vacation without my phone blowing up.”
One platform. Everything included.
No nickel-and-diming. Get SmartyTap, Subscriptions, and Spark! in one bundled plan.
All-in-one bundle
SmartyTap
From $20/month
Starter $20/month · Pro $199/month, or $1,990/year
Add Subscriptions or Spark! as you grow
Everything you need to grow your home services business
- Unlimited users
- Two-way texting + voice calling
- Instant lead replies and follow-ups
- On-the-way notifications
- Appointment reminders
- Webchat widget
- Visual automation builder
- AI-powered responses
- ServiceTitan integration
- Subscribe & Save (recurring services)
- Referral & affiliate program
- Texts at 2¢ per message part
Let Concierge answer the phone, too
Concierge answers your business line day and night, takes the job details and photos by text, and brings your team in with one tap. See how it works for your trade.
Ready to win more jobs?
Join 200+ home services companies who respond faster, close more, and actually get follow-up done.
