Concierge + Microsoft 365.
Connect Microsoft 365 and Concierge works with OneDrive and SharePoint files, so it can answer customers and do the work behind them.
AI that cannot see Microsoft 365 can only guess. Connected, Concierge reads what it needs from Microsoft 365, acts within the permissions you grant and keeps a record of every step.
What it does.
Searches OneDrive and SharePoint
Through your Microsoft 365 connection, within the access you grant.
Reads Excel and Word files
Through your Microsoft 365 connection, within the access you grant.
Saves finished work back
Through your Microsoft 365 connection, within the access you grant.
Works with team folders
Through your Microsoft 365 connection, within the access you grant.
How it works.
Connect Microsoft 365
Sign in or add your key in Chargezen settings.
Choose access
Decide which agents can use it.
Put it to work
Concierge uses it in conversations and tasks.
Review anytime
Every action is on the record.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Common questions
How does Concierge work with Microsoft 365?
Connect Microsoft 365 and Concierge works with OneDrive and SharePoint files, so it can answer customers and do the work behind them.
How does it work?
Connect Microsoft 365: Sign in or add your key in Chargezen settings. Choose access: Decide which agents can use it. Put it to work: Concierge uses it in conversations and tasks. Review anytime: Every action is on the record.
Does Concierge follow my rules?
Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.
How much does Concierge cost?
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
