Move from Bold without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Bold Subscriptions to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
Which Bold you run decides how simple the move is. The Shopify Checkout version keeps cards in Shopify. Older Bold stores with Bold's own checkout keep cards in a separate vault, and Shopify cannot reach those cards.
What moves over from Bold
Subscriptions on Shopify checkout
Products, quantities, prices and next billing dates, billing the card saved on the customer's Shopify account.
Reports you can use
Bold's All subscriptions, Cancelled subscriptions and Failing payments reports help you plan the move and follow up.
What to set up in Chargezen
Plans
One Chargezen plan per Bold frequency, with Contract import turned on.
Customers without a Shopify card
Subscribers from Bold's own checkout need a card saved in Shopify before their row can import.
Convert dates
Bold reports times in UTC. Check that next billing dates land on the day you expect.
Moving from Bold, step by step
- 1
Create matching plans
One Chargezen plan for each Bold frequency, with Contract import on.
- 2
Export from Bold
Dashboard, Reports, All subscriptions, then download the CSV.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in Bold
Before the next billing date, so nobody is charged twice.
Good to know about Bold
Exporting from Bold
In Bold Subscriptions for Shopify Checkout, open Reports from the dashboard and choose the All subscriptions report. Bold builds a CSV, keeps it for seven days and shows times in UTC.
Two Bold versions
Bold Subscriptions for Shopify Checkout uses Shopify for payments; the older version has its own payment vault, separate from Shopify.
Seven-day reports
Download Bold's reports within seven days.
Leave Bold behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Bold before each subscription's next charge date. Chargezen keeps the same next charge date.
Not if you use Bold Subscriptions for Shopify Checkout, because cards are saved in Shopify. Subscribers from Bold's older checkout have cards in Bold's own vault, so they need a card saved in Shopify first.
All subscriptions for the import. Cancelled and Failing payments reports are useful for follow-up. Bold keeps reports for seven days and uses UTC times.
