Move from Stay AI without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Stay AI to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
Moving off Stay AI starts with a clean list of who is subscribed to what, how often and when they bill next. Once you have that, Chargezen checks every row before a single subscription is created.
What moves over from Stay AI
Products and quantities
Each subscriber's product, as a Shopify variant ID, and quantity.
Prices and dates
The price they pay today and their next billing date.
Payment
Each subscription bills the payment method saved on the customer's Shopify account.
What to set up in Chargezen
Plans
Create a Chargezen plan for each frequency, and turn on Contract import for it.
Retention flows
Set up the cancellation offers and win-backs you ran in Stay AI. They are configured in Chargezen, not imported.
Shipping fees
Add each subscriber's shipping fee to their row.
Moving from Stay AI, step by step
- 1
Create matching plans
One Chargezen plan for each Stay AI frequency, with Contract import on.
- 2
Export from Stay AI
Export active subscriptions from Stay AI, or ask their support.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in Stay AI
Before the next billing date, so nobody is charged twice.
Good to know about Stay AI
Exporting from Stay AI
Get a list of your active Stay AI subscriptions with each subscriber's email, product, quantity, price, frequency and next order date. If you cannot find an export in Stay AI, ask their support for one.
Check payment methods
Before you import, confirm that subscribers' cards are saved on their Shopify accounts. Rows without one are listed as errors.
Leave Stay AI behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Stay AI before each subscription's next charge date. Chargezen keeps the same next charge date.
No. Offers, cancellation flows and win-backs are set up in Chargezen. Subscriptions, prices and dates are what the import brings.
Each active subscriber's email, product, quantity, price, frequency and next order date.
