Move from Stripe without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Stripe to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- from Stripe into Shopify
- Card copied
- from Stripe into Shopify
- by customer email
- Matched
- by customer email
- commission after you move
- $0
- commission after you move
The problem
Subscriptions billed in Stripe live outside Shopify, so Shopify orders, inventory and customer accounts never see them. Chargezen moves each one onto a Shopify subscription and copies the customer's Stripe card into Shopify, so they do not re-enter it.
What moves over from Stripe
Default cards
Chargezen finds the Stripe customer with the same email as the Shopify customer and copies their default card into Shopify.
Shopify subscriptions
Once Shopify confirms the card, Chargezen creates the subscription in Shopify with your plan, price and next billing date.
Orders in Shopify
From then on, every renewal is a Shopify order.
What to set up in Chargezen
Connect Stripe
Add your Stripe API key in Chargezen before importing.
Clean up duplicates
Each email must match exactly one Stripe customer, and that customer needs a default payment method.
Shopify customers
Each subscriber needs a Shopify customer with the same email and a default address.
Moving from Stripe, step by step
- 1
Connect Stripe
Add your Stripe API key in Chargezen.
- 2
Build the import file
One row per subscription, with "stripe" as the payment method.
- 3
Upload to Chargezen
Cards are copied into Shopify, then each subscription is created.
- 4
Cancel in Stripe
Stop the Stripe subscriptions before their next charge so nobody is billed twice.
Good to know about Stripe
Exporting from Stripe
Export your active Stripe subscriptions, then build Chargezen's import file with "stripe" in the payment method column.
Credit cards only
Shopify accepts Stripe credit cards this way. Other Stripe payment types are not copied.
Billing moves to Shopify
After the move, renewals charge through Shopify, not Stripe. Cancel the Stripe subscriptions before their next charge.
Leave Stripe behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Stripe before each subscription's next charge date. Chargezen keeps the same next charge date.
No. Chargezen copies the customer's default Stripe card into Shopify and creates a Shopify subscription, so renewals become Shopify orders. Cancel the Stripe subscriptions before their next charge.
That row is listed as an error. Merge or remove the duplicate in Stripe, then import it again.
Shopify accepts Stripe credit cards. The Stripe customer needs a default payment method.
