Migrate from Stripe
Move from Stripe without losing a single subscriber.
Bring your subscribers, schedules and history from Stripe to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
The problem
Switching subscription apps sounds risky: missed renewals, double charges, confused customers. With a clear plan, the move is quiet. Subscribers keep their schedule, their payment details and their history, and most never notice anything changed.
How the move works
Your subscribers
Import subscriptions that bill through Stripe. Each subscription keeps billing through Stripe, while Chargezen runs the portal, retention, rewards and analytics.
Payment details
Subscriptions can keep charging the customer's saved Stripe payment method.
Schedules kept
Next charge dates carry over, so subscribers are billed on the day they expect.
Safe to rerun
Subscriptions already imported are skipped, so you can import in batches.
Clear error lists
Anything that cannot be imported is listed with the reason, so you can fix it.
Help when you want it
Our team can plan and run the migration with you.
What you get after leaving Stripe
No commission
$199 a month or $1,990 a year for Shopify Advanced and Plus stores, however much you sell.
Retention built in
Cancellation offers, failed payment recovery and win-backs.
AI agents
Concierge answers subscribers and makes changes by text, chat and phone.
One platform
Email and text marketing, rewards, checkout upsells and creators, sharing one customer record.
Moving from Stripe, step by step
- Step 1
Create matching plans
Set up plans for your Stripe prices and intervals.
- Step 2
Export from Stripe
Download your active subscriptions.
- Step 3
Upload to Chargezen
Choose Stripe as the payment method for each subscription.
- Step 4
Turn off old billing
Stop the original Stripe subscriptions before their next charge.
Common questions
Will my subscribers be charged twice when I move from Stripe?
No, as long as billing is stopped in Stripe before each subscription's next charge date. Chargezen keeps the same next charge date.
Do subscribers need to re-enter their payment details?
Subscriptions can keep charging the customer's saved Stripe payment method.
Can I bring cancelled subscriptions too?
Yes. Cancelled subscriptions can be imported as history so every customer's record is complete. They never bill.
How long does a migration take?
Small programs can move in a day. Larger programs usually move in batches over a few days, on a schedule you choose.
Leave Stripe behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
