Loop’s retention tools.
Without the fee.
Loop is a strong retention-focused subscription app with a percentage fee on every transaction. Chargezen Subscriptions gives you the portal, payment recovery and cancellation offers with no commission.$199/month for Shopify Advanced and Shopify Plus stores.
Self-serve software or help with setup and migration.
Side by side
See exactly what you get with each one.
Who each one is best for. Choose Loop if you are a fast-growing brand that wants a polished retention stack with gamified rewards and white-glove migration, and the per-transaction fee fits your margins. Choose Subscriptions if you sell on Shopify Advanced or Shopify Plus and want subscriptions with no cut of your revenue, plus AI agents, texts and rewards that share one customer record.
Checked October 16, 2026. Loop facts come from Loop pricing and the Loop App Store listing. “Not listed” means those pages didn’t name the feature when we checked, not that Loop can’t do it.
| Feature | Loop | Chargezen |
|---|---|---|
| Subscribe & save Recurring subscriptions with a discount | Included | Included |
| Prepaid subscriptions Several deliveries paid upfront | Pro plan | Included |
| Build-a-box Customer-built subscription boxes | Included | Included |
| Customer portal Self-service subscription management | Included | Included |
| Passwordless login Portal access without a password | Not listed | Included |
| Failed payment recovery Automatic retries | 15 retries | Included |
| Cancellation offers Save offers before someone cancels | Included | Included |
| Cancellation risk score A daily score for how likely each subscriber is to cancel | Not listed | Included |
| Manage subscriptions by text Subscribers reply to change orders | Through SMS apps on Pro | Built in |
| Subscriber rewards Points and perks for subscribers | Pro plan | Included |
| AI agents AI that answers subscribers and makes changes | Not listed | With Concierge |
| Migration help Move subscribers from another app | White-glove, all plans | Self-serve import or Services |
| No commission No percentage of subscription revenue | Not included | Included |
Loop
- Subscribe & save
- Included
- Prepaid subscriptions
- Pro plan
- Build-a-box
- Included
- Customer portal
- Included
- Passwordless login
- Not listed
- Failed payment recovery
- 15 retries
- Cancellation offers
- Included
- Cancellation risk score
- Not listed
- Manage subscriptions by text
- Through SMS apps on Pro
- Subscriber rewards
- Pro plan
- AI agents
- Not listed
- Migration help
- White-glove, all plans
- No commission
- Not included
Chargezen
- Subscribe & save
- Included
- Prepaid subscriptions
- Included
- Build-a-box
- Included
- Customer portal
- Included
- Passwordless login
- Included
- Failed payment recovery
- Included
- Cancellation offers
- Included
- Cancellation risk score
- Included
- Manage subscriptions by text
- Built in
- Subscriber rewards
- Included
- AI agents
- With Concierge
- Migration help
- Self-serve import or Services
- No commission
- Included
What you’d really pay
Compare subscription software costs at 5,000 monthly orders with a $50 average order value.
Loop
- Pro plan
- $399/mo
- Transaction fee
- 0.75% per transaction
- Fees at the example volume
- $1,875/mo
- Base + transaction fees
- $2,274/mo
Estimated Annual Cost
$27,288/year
Example uses public Pro rates. Starter is $99/month plus 1.0% per transaction, and a free plan covers up to 50 active subscriptions. Payment processing and taxes are excluded. Loop pricing, checked October 16, 2026.
Chargezen
- Subscriptions, annual billing
- $1,990/yr
- Commission on subscription revenue
- $0
- Per-order fee
- $0
- Portal, payment recovery and CSV import
- Included
Annual Cost
$1,990/year
Chargezen Subscriptions is $1,990 billed annually or $199/month, for Shopify Advanced and Shopify Plus stores, with no commission. Software only; excludes applicable usage, taxes, and any payment processing charges. Chargezen pricing.
Annual cost difference in this example
$25,298
Annual difference in subscription software costs for this example, before excluded costs. Actual totals depend on your plan and usage.
Plan your move from Loop
Check your data, billing dates and launch plan before you switch.
Talk through your move- 01
Export from Loop
Export your active subscriptions from Loop as a spreadsheet.
- 02
Create matching plans
Create a Chargezen plan for each frequency you sell, so every row has a selling plan ID.
- 03
Import the CSV
Map each subscription to Chargezen's CSV columns and upload it. Any row with an error is listed before anything imports.
- 04
Stop billing in Loop
Cancel the imported subscriptions in Loop before their next charge date. See the migration guide.
Why brands switch to Chargezen
Unified Platform
Run AI agents, texts and email, upsells, creators and subscriptions from one place.
AI-Powered
AI agents answer customers, follow up and handle everyday busywork for your team.
Clear Pricing
See prices and usage costs, billed monthly or yearly.
Ready to switch from Loop?
See the products, prices and setup help that fit your brand.
Common questions
At 5,000 monthly orders with a $50 average order value, Loop Pro costs about $27,288 a year: $399/month plus 0.75% per transaction, at public rates checked October 16, 2026. Chargezen Subscriptions is $1,990 a year ($199/month) for Shopify Advanced and Shopify Plus stores, with no commission.
Export your subscriptions from Loop, create a Chargezen plan for each frequency you sell, and upload a CSV with one contract per row. If any row has an error nothing imports and each problem is listed. Then cancel the imported subscriptions in Loop before their next charge date. Because Loop runs on Shopify, subscribers keep the payment method already saved in Shopify.
