Move from Loop without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Loop Subscriptions to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
Loop's subscription report includes customers, shipping, products, discounts and the next order date. The detail you need is there; the job is turning it into one clean row per subscriber.
What moves over from Loop
The price each subscriber pays
Loop's report shows the discounts on each subscription. Put the price after discount in the "Current price" column and subscribers keep paying the same amount.
Next order dates
Loop's next order date becomes the Chargezen next billing date.
Payment
Each subscription bills the payment method saved on the customer's Shopify account.
What to set up in Chargezen
Plans and discounts
Create Chargezen plans for each frequency and the subscribe-and-save discounts you offer new subscribers.
Default addresses
Chargezen ships to the customer's default address in Shopify, so compare it with the shipping address in Loop's report.
Shipping fees
Set the shipping fee per row to match what each subscriber pays in Loop today.
Moving from Loop, step by step
- 1
Create matching plans
One Chargezen plan for each Loop frequency, with Contract import on.
- 2
Export from Loop
Analytics, Reports, Subscriptions. Filter to active and export.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in Loop
Before the next billing date, so nobody is charged twice.
Good to know about Loop
Exporting from Loop
In Loop, go to Analytics, then Reports, then Subscriptions. Filter to active subscriptions and export. Loop emails a CSV link that stays valid for seven days.
The link expires
Loop's emailed export link lasts seven days. Download the file before you start mapping.
Filter first
Filtering the report to active subscriptions keeps cancelled rows out of your import file.
Leave Loop behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Loop before each subscription's next charge date. Chargezen keeps the same next charge date.
In Loop, open Analytics, then Reports, then Subscriptions. Filter to active subscriptions and export. Loop emails a CSV link that works for seven days.
Discount objects do not import. Put the price each subscriber pays after discounts in the "Current price" column, so their charge stays the same.
