Subscriptions and loyalty.
No 1% fee.
Smartrr bundles subscriptions, loyalty and memberships, and charges 1% of subscriber sales on every plan. Chargezen Subscriptions has no commission, and CheckoutOS adds points, VIP tiers and referrals.$199/month for Shopify Advanced and Shopify Plus stores.
Self-serve software or help with setup and migration.
Side by side
See exactly what you get with each one.
Who each one is best for. Choose Smartrr if you want subscriptions, loyalty, referrals and memberships from one vendor and the Excel plan plus 1% of subscriber sales fits your budget. Choose Subscriptions if you sell on Shopify Advanced or Shopify Plus and want subscriptions with no cut of your revenue, plus AI agents, texts and rewards that share one customer record.
Checked October 16, 2026. Smartrr was acquired by Relay Commerce in February 2025. Smartrr facts come from Smartrr pricing, the Smartrr App Store listing and Smartrr passwordless login docs. “Not listed” means those pages didn’t name the feature when we checked, not that Smartrr can’t do it.
| Feature | Smartrr | Chargezen |
|---|---|---|
| Subscribe & save Recurring subscriptions with a discount | Included | Included |
| Prepaid subscriptions Several deliveries paid upfront | Grow plan and up | Included |
| Build-a-box Customer-built subscription boxes | Excel plan | Included |
| Passwordless login Magic link or one-time code | Excel plan | Included |
| Failed payment recovery Automatic retries and notices | Grow plan and up | Included |
| Cancellation offers Save offers before someone cancels | Grow plan and up | Included |
| Cancellation risk score A daily score for how likely each subscriber is to cancel | Not listed | Included |
| Manage subscriptions by text Subscribers reply to change orders | Through Postscript or Attentive | Built in |
| Loyalty and referrals Points and referral rewards | Excel plan | With CheckoutOS |
| Memberships Member perks and access | Excel plan | Included |
| API Developer access | Included | Included |
| No commission No percentage of subscription revenue | Not included | Included |
Smartrr
- Subscribe & save
- Included
- Prepaid subscriptions
- Grow plan and up
- Build-a-box
- Excel plan
- Passwordless login
- Excel plan
- Failed payment recovery
- Grow plan and up
- Cancellation offers
- Grow plan and up
- Cancellation risk score
- Not listed
- Manage subscriptions by text
- Through Postscript or Attentive
- Loyalty and referrals
- Excel plan
- Memberships
- Excel plan
- API
- Included
- No commission
- Not included
Chargezen
- Subscribe & save
- Included
- Prepaid subscriptions
- Included
- Build-a-box
- Included
- Passwordless login
- Included
- Failed payment recovery
- Included
- Cancellation offers
- Included
- Cancellation risk score
- Included
- Manage subscriptions by text
- Built in
- Loyalty and referrals
- With CheckoutOS
- Memberships
- Included
- API
- Included
- No commission
- Included
What you’d really pay
Compare subscription software costs at 5,000 monthly orders with a $50 average order value.
Smartrr
- Excel plan
- From $499/mo
- Subscriber GMV fee
- 1% on every plan
- Fee at the example volume
- $2,500/mo
- Base + fee
- From $2,999/mo
Estimated Annual Cost
From $35,988/year
Excel is the plan with build-a-box, passwordless login and loyalty. Launch is $99/month and Grow $299/month, each plus 1% of subscriber GMV. Payment processing and taxes are excluded. Smartrr pricing, checked October 16, 2026.
Chargezen
- Subscriptions, annual billing
- $1,990/yr
- Commission on subscription revenue
- $0
- Per-order fee
- $0
- Portal, payment recovery and CSV import
- Included
Annual Cost
$1,990/year
Chargezen Subscriptions is $1,990 billed annually or $199/month, for Shopify Advanced and Shopify Plus stores, with no commission. Software only; excludes applicable usage, taxes, and any payment processing charges. Chargezen pricing.
Annual cost difference in this example
$33,998
Annual difference in subscription software costs for this example, before excluded costs. Smartrr’s Excel plan starts at this price, so actual totals may be higher.
Plan your move from Smartrr
Check your data, billing dates and launch plan before you switch.
Talk through your move- 01
Export from Smartrr
Export your active subscriptions from Smartrr as a spreadsheet.
- 02
Create matching plans
Create a Chargezen plan for each frequency you sell, so every row has a selling plan ID.
- 03
Import the CSV
Map each subscription to Chargezen's CSV columns and upload it. Any row with an error is listed before anything imports.
- 04
Stop billing in Smartrr
Cancel the imported subscriptions in Smartrr before their next charge date. See the migration guide.
Why brands switch to Chargezen
Unified Platform
Run AI agents, texts and email, upsells, creators and subscriptions from one place.
AI-Powered
AI agents answer customers, follow up and handle everyday busywork for your team.
Clear Pricing
See prices and usage costs, billed monthly or yearly.
Ready to switch from Smartrr?
See the products, prices and setup help that fit your brand.
Common questions
Smartrr’s plans are Launch at $99/month, Grow at $299/month and Excel from $499/month, each plus 1% of subscriber GMV (checked October 16, 2026). At 5,000 orders a month with a $50 average order value, Excel costs at least $35,988 a year. Chargezen Subscriptions is $1,990 a year with no commission.
Export your subscriptions from Smartrr, create a Chargezen plan for each frequency you sell, and upload a CSV with one contract per row. If any row has an error nothing imports and each problem is listed. Then cancel the imported subscriptions in Smartrr before their next charge date. Because Smartrr runs on Shopify, subscribers keep the payment method already saved in Shopify.
