Move from PayWhirl without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from PayWhirl to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
PayWhirl comes in two versions. The Shopify app works with Shopify checkout. The Multi-Platform app charges through your own gateway, such as Stripe, Square, Braintree or Authorize.net. Where cards live decides how each subscriber moves.
What moves over from PayWhirl
Subscriptions
Product, quantity, price and next billing date for each subscriber.
Stripe cards
If PayWhirl charged through your Stripe account, Chargezen copies each customer's default Stripe card into Shopify.
Cards in Shopify
Subscribers with a card saved on their Shopify account bill that card.
What to set up in Chargezen
Shopify variants
Map each PayWhirl plan to the Shopify product variant you will ship.
Plans
One Chargezen plan per billing frequency, with Contract import turned on.
Other gateways
Our migration team moves saved cards from Braintree and Authorize.net into Shopify too. Cards at Square are not imported, so those subscribers add a card in Shopify.
Moving from PayWhirl, step by step
- 1
Create matching plans
One Chargezen plan for each PayWhirl frequency, with Contract import on.
- 2
Export from PayWhirl
Stats & Reporting, Data Export, then subscriptions as CSV.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in PayWhirl
Before the next billing date, so nobody is charged twice.
Good to know about PayWhirl
Exporting from PayWhirl
In PayWhirl's Multi-Platform app, go to Stats & Reporting, then Data Export. You can export subscribers, subscriptions, invoices and charges as CSV, XLS or XLSX.
Pick CSV
PayWhirl exports CSV, XLS or XLSX. Choose CSV for the Chargezen import.
Customers must exist in Shopify
Each row is matched to a Shopify customer by email. Multi-Platform subscribers who never ordered on Shopify need a Shopify customer first.
Leave PayWhirl behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in PayWhirl before each subscription's next charge date. Chargezen keeps the same next charge date.
From Stats & Reporting, then Data Export, export your subscriptions as a CSV. The subscribers export helps you match customers by email.
Yes, when the Stripe customer's email matches the Shopify customer and they have a default card. Chargezen copies that card into Shopify.
