Concierge + Recharge.
Connect Recharge and Concierge reads your subscribers' Recharge subscriptions and makes common changes there, until you are ready to move.
- integration type
- Subscriptions
- integration type
- to connect
- Minutes
- to connect
- approvals still apply
- Your rules
- approvals still apply
The problem
If your subscriptions still run on Recharge, subscribers ask about them every day. Concierge can answer and make common changes in Recharge while you run both, or until you move.
What it does.
Reads each subscription
Status, address, payment method, plan, upcoming deliveries and past orders for the verified customer.
Changes in Recharge
Skips or unskips a charge, moves the next charge date up to a year out, changes frequency by day, week or month, and changes quantity.
Address and card updates
Updates a shipping address when no other subscription shares it, and sends a secure card-update link for cards saved through Shopify.
Cancel and resume
Cancels with the reason recorded, and brings a cancelled subscription back.
How it works.
- 1
Add your token
Recharge API token on the Integrations page.
- 2
Customers sign in
Verified by code first.
- 3
Concierge makes changes
Directly in Recharge.
- 4
Move when ready
App sync imports subscribers to Chargezen.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Add your Recharge API token on the Integrations page.
Not on Recharge. Swaps, pauses and one-time item changes work on Chargezen subscriptions. On Recharge it can skip, reschedule, change frequency or quantity, update addresses, cancel and resume.
Yes. App sync uses your Recharge token to import subscribers into Chargezen when you decide to move.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
