Gift Options | Chargezen

Gift Options allow customers to mark orders as gifts and add personalized messages or gift wrapping. This feature is especially valuable during holiday seasons and can increase both conversion rates and average order value.

Holiday Season Impact

During peak gift-giving seasons, stores with gift options see up to 20% higher conversion rates as customers can complete gift purchases without leaving checkout.

Available Gift Options

Gift Message

Allow customers to include a personalized message with their order:

Gift Message Features

Free-form text message (up to 500 characters)
Pre-written message templates
Character counter
Preview of how message will appear
Option to hide prices from packing slip

Gift Wrapping

Offer gift wrapping as an add-on service:

Gift Wrapping Configuration

{
  "gift_wrapping": {
    "enabled": true,
    "options": [
      {
        "id": "standard",
        "name": "Standard Gift Wrap",
        "price": 4.99,
        "description": "Elegant wrapping paper with ribbon",
        "image": "https://cdn.store.com/gift-wrap-standard.jpg"
      },
      {
        "id": "premium",
        "name": "Premium Gift Box",
        "price": 9.99,
        "description": "Luxury box with tissue paper and bow",
        "image": "https://cdn.store.com/gift-box-premium.jpg"
      }
    ],
    "per_item": false
  }
}

Gift Receipt

Provide a receipt without prices for gift recipients:

Gift Receipt Options

Automatically hide prices on packing slip
Include gift message on receipt
Return instructions without price details
Optional: Email receipt to recipient

Setting Up Gift Options

Enable Gift Options

Go to CheckoutOS → Checkout Extensions → Gift Options and toggle on.

Configure Features

Select which gift features to offer: message, wrapping, receipt.

Set Pricing

If offering paid services like gift wrap, set the prices.

Customize Appearance

Edit labels, placeholders, and styling to match your brand.

Connect to Fulfillment

Ensure gift options sync to your fulfillment workflow.

Test & Publish

Place a test order with gift options, then publish.

Placement in Checkout

Gift options typically appear in one of these locations:

Placement Configuration

{
  "placement": {
    "location": "shipping_method",
    "position": "after",
    "collapsed_by_default": true,
    "expand_trigger": "This is a gift",
    "show_on_mobile": true
  }
}

Collapsed by Default

We recommend keeping gift options collapsed by default with a "This is a gift" checkbox to expand. This keeps checkout clean for non-gift purchases while making the option discoverable.

Fulfillment Integration

Gift information needs to reach your fulfillment team:

Integration Options

Order notes — Gift info added to Shopify order notes
Order tags — Automatic tagging of gift orders
Packing slip — Custom packing slip with gift message
Webhooks — Send gift data to external systems
ShipStation / Fulfillment apps — Native integrations

Fulfillment Integration

{
  "fulfillment": {
    "add_to_order_notes": true,
    "auto_tag": "gift-order",
    "custom_packing_slip": true,
    "hide_prices_on_slip": true,
    "webhook_url": "https://your-fulfillment.com/webhooks/gift",
    "notify_warehouse": true
  }
}

Styling the Gift Section

Customize the appearance of gift options:

Styling Configuration

{
  "styling": {
    "section_title": "Gift Options",
    "checkbox_label": "This order is a gift",
    "message_placeholder": "Enter your gift message...",
    "message_label": "Gift Message",
    "wrapping_label": "Add Gift Wrapping",
    "accent_color": "#ec4899",
    "icon": "gift",
    "border_style": "dashed"
  }
}

Seasonal Campaigns

Promote gift options during key shopping periods:

Holiday season — Prominent placement, special wrapping options
Valentine's Day — Romantic message templates
Mother's/Father's Day — Family-themed options
Birthdays — Year-round relevance

Seasonal Theming

Schedule different gift wrap designs and message templates for different seasons. CheckoutOS can automatically swap options based on date ranges.

Best Practices

Optimization Tips

Keep gift option collapsed by default
Use appealing imagery for gift wrap options
Offer a free gift message option
Price gift wrapping reasonably ($3-10)
Include gift options in order confirmation emails
Train fulfillment team on gift order handling

Related Extensions

Custom Fields

Collect additional checkout information

Learn more

Checkout Extensions Overview

See all available extensions

Learn more