System Status
All Systems Operational
Chargezen Status
Real-time status of all Chargezen services. Subscribe to get notified of any incidents or maintenance.
System Components
Chargezen DashboardMain application dashboard
Subscriptions APISubscription management endpoints
Checkout APICheckoutOS processing
SmartyTap WidgetChat and messaging widget
SMS GatewayOutbound SMS delivery
Voice ServicesClick-to-call and IVR
Affiliates PortalAffiliate dashboard and tracking
WebhooksEvent delivery system
Data IntelligenceAnalytics and reporting
Zen AIAI-powered features
Uptime History
Last 90 days: 99.998% uptime
Daily uptime over last 15 days
100%<100%<99%
99.998%Last 90 Days
100%Last 30 Days
2Incidents YTD
<45msAvg Response
Recent Incidents
November 29, 2025
ResolvedBrief SMS Delivery Delays
Duration: 12 minutes•Impact: Minor
Some SMS messages experienced delivery delays of up to 2 minutes due to a carrier-side issue. All messages were eventually delivered. No action required from customers.
Timeline
14:32 UTCIssue detected - SMS delivery latency increased
14:35 UTCEngineering team investigating
14:40 UTCRoot cause identified - carrier congestion
14:44 UTCIssue resolved - normal delivery times restored
October 15, 2025
CompletedScheduled Maintenance - Database Upgrade
Duration: 45 minutes•Impact: None
Planned maintenance window for database infrastructure upgrade. Zero downtime achieved through rolling deployment.
Timeline
03:00 UTCMaintenance window started
03:45 UTCMaintenance completed successfully
No Scheduled Maintenance
There is no maintenance currently scheduled. We'll notify all subscribers at least 48 hours before any planned maintenance windows.
Need Help?
If you're experiencing issues not reflected on this status page, please contact our support team.
