Audience data

One customer memory for every send.

Profiles, attributes, nested data, lists, segments, commerce events, and consent fields in one place.

25k
contacts on Self-Serve
100k
contacts with services
250k+
contacts on Enterprise
Why it matters

Brands rarely suffer from too little data. They suffer from data that cannot be used at the moment of communication. SmartyTap turns customer memory into a working surface for campaigns, journeys, forms, and AI.

Capabilities

Built for the whole customer moment.

Customer Profiles

Keep attributes, consent, identifiers, order details, and extra data types tied to the person.

Lists and Segments

Build saved audiences, dynamic groups, and campaign-ready lists from real customer conditions.

Behavioral Events

Use commerce events, webhooks, imports, and API activity to shape what happens next.

Channel Readiness

Understand who can receive email, SMS, or another channel before building the message.

AI Segment Ideas

Ask for audience suggestions and turn strategy into usable groups faster.

Sync and Export

Connect Shopify, CSVs, APIs, webhooks, warehouse exports, and reverse ETL on higher tiers.

Workflow

How it comes together.

1

Bring data in

Sync commerce, import contacts, capture forms, or connect API and webhook events.

2

Resolve the profile

Keep attributes, consent, lists, and behavior close to the customer.

3

Build the audience

Create segments from moments that matter: first order, VIP status, cart behavior, inactivity, or preference.

4

Use it everywhere

Send campaigns, trigger journeys, power AI drafts, and route customer follow-up from the same context.

Zen AI

Audience Agent

Suggests segments, explains audience shape, and helps translate customer behavior into useful next steps.

Customer memory becomes campaign fuel.
Outcomes

The difference customers feel.

Less drift

Campaigns, journeys, forms, and service follow-up reference the same customer record.

Richer profiles

Progressive forms and commerce behavior add meaning over time.

Sharper AI

AI works better when it can see the customer moment, not just the prompt.

"Growth gets easier when every tool remembers the same customer."
C
Chargezen
Product Team, SmartyTap

Make every customer moment feel considered.

SmartyTap brings email, SMS, forms, journeys, customer data, and AI into one relationship layer for online brands.

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