Stripe subscribers, without starting over.
Move subscribers billed in Stripe onto Shopify with the card they already saved, and manage the ones still billing in Stripe from the same Chargezen account.
- from Stripe into Shopify
- Card copied
- from Stripe into Shopify
- by customer email
- Matched
- by customer email
- commission or transaction fees
- $0
- commission or transaction fees
The problem
Subscriptions billed in Stripe live outside your store. Shopify never sees the renewals, customer accounts can't show them, and your team works in two places. Chargezen gives you one place to run them and a way onto Shopify when you're ready.
Move Stripe subscribers onto Shopify
Subscribers keep the card they saved with you. Nobody re-enters it.
Default card copied
Chargezen finds the Stripe customer with the same email as the Shopify customer and copies their default card into Shopify.
A Shopify subscription
Once Shopify confirms the card, Chargezen creates the subscription with your plan, price and next billing date.
Renewals as Shopify orders
From then on, every renewal is a Shopify order, with your inventory and customer accounts in step.
Clear reasons when a row stops
No matching Stripe customer, two customers with one email, or no default card: each is listed with what to fix.
Manage subscriptions still billing in Stripe
Not ready to move everyone? Changes you make in Chargezen go to Stripe.
Matched to Shopify customers
Each Stripe subscription is linked to the Shopify customer with the same email.
Pause and resume
Pausing in Chargezen pauses payment collection in Stripe, and resuming starts it again.
Cancel
Cancelling in Chargezen cancels the subscription in Stripe.
Moving Stripe subscribers, step by step
- 1
Connect Stripe
Add your Stripe secret key in Chargezen settings.
- 2
Build the import file
One row per subscription, with "stripe" as the payment method.
- 3
Upload to Chargezen
Cards are copied into Shopify, then each subscription is created.
- 4
Cancel in Stripe
Stop the Stripe subscriptions before their next charge so nobody is billed twice.
Good to know
Credit cards only
Shopify accepts Stripe credit cards this way. Other Stripe payment types are not copied.
One Stripe customer per email
Merge or remove duplicate Stripe customers before you move them.
A default payment method
Each Stripe customer needs a default payment method for the card to come over.
Shopify customers first
Each subscriber needs a Shopify customer with the same email and a default address.
Billing moves to Shopify
After the move, renewals charge through Shopify. Cancel the Stripe subscription before its next charge.
Your Stripe keys
Add your Stripe secret key in Chargezen settings before you start.
Bring Stripe subscribers home to Shopify.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No. Chargezen copies the default card from the Stripe customer with the same email into Shopify, then creates the Shopify subscription.
Yes. Pausing, resuming and cancelling them in Chargezen changes them in Stripe. Move them onto Shopify whenever you're ready.
That row is listed as an error. Merge or remove the duplicate in Stripe, then import it again.
Shopify accepts Stripe credit cards. The Stripe customer needs a default payment method.
No, as long as you cancel each Stripe subscription before its next charge. Chargezen keeps the same next billing date.
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