Move from Recharge without losing a single subscriber.
Bring your subscribers, schedules and history from Recharge to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- no spreadsheet to build
- One sync
- no spreadsheet to build
- cancelled subscriptions come too
- History
- cancelled subscriptions come too
- commission after you move
- $0
- commission after you move
The problem
Recharge holds years of subscriber history, bundled charges and custom frequencies. Rebuilding that by hand in a spreadsheet is where migrations go wrong. App sync reads it straight from Recharge instead.
What moves over from Recharge
Subscriptions, grouped like Recharge bills them
Subscriptions that share a customer, address, status, frequency, next charge date and currency become one Chargezen subscription with several products and one shipping charge.
Prices, addresses and dates
Each product keeps its Recharge price, the subscription keeps its Recharge address, and the next charge date carries over.
Shipping
Shipping is taken from the upcoming Recharge charge, or you set one shipping price for every imported subscription.
Cancelled history
Cancelled Recharge subscriptions come over as cancelled, so each customer's record is complete. They never bill.
What to set up in Chargezen
Plans for each frequency
App sync needs an active Chargezen plan for every day, week or month frequency your subscribers use. It lists any frequency it could not match.
Or a stand-in plan
If you choose, unmatched frequencies import on a stand-in plan and keep their Recharge frequency.
Discounts and offers
Recharge discount codes are not imported. Prices come over as each subscriber pays them today.
Moving from Recharge, step by step
- 1
Create matching plans
One active plan for each frequency your Recharge subscribers use.
- 2
Add your Recharge API token
In Chargezen, under Integrations. It needs read access to subscriptions, customers, addresses and charges.
- 3
Run App sync
You get counts for found, imported, already imported and skipped, plus an issue list you can download as a CSV.
- 4
Stop billing in Recharge
Pause or cancel in Recharge before the next charge date so nobody is billed twice.
Good to know about Recharge
Read-only toward Recharge
App sync never changes anything in Recharge. You pause or cancel billing there yourself.
Needs a Shopify payment method
Subscribers with no payment method saved in Shopify are skipped and listed, so you can follow up with them.
Safe to rerun
Every imported Recharge subscription is recorded, so running App sync again only picks up what is new.
Leave Recharge behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Recharge before each subscription's next charge date. Chargezen keeps the same next charge date.
No. App sync reads your subscriptions directly with your Recharge API token, so you never build a spreadsheet.
Each run lists every skipped subscription with the reason, such as no Shopify customer, no saved payment method or no matching plan. Fix those and run App sync again; it skips what is already imported.
No. It only reads from Recharge. Stop billing in Recharge yourself before the next charge date.
Yes. Cancelled Recharge subscriptions are imported as cancelled, so the history is there and they never bill.
