Migrate from Recharge
Move from Recharge without losing a single subscriber.
Bring your subscribers, schedules and history from Recharge to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
The problem
Switching subscription apps sounds risky: missed renewals, double charges, confused customers. With a clear plan, the move is quiet. Subscribers keep their schedule, their payment details and their history, and most never notice anything changed.
How the move works
Your subscribers
Connect your Recharge account and Chargezen imports subscriptions directly with App sync. Subscriptions Recharge bills together become one contract with one shipping charge, and cancelled subscriptions come over as history.
Payment details
Subscribers keep their saved Shopify payment method, including cards, PayPal and Shop Pay.
Schedules kept
Next charge dates carry over, so subscribers are billed on the day they expect.
Safe to rerun
Subscriptions already imported are skipped, so you can import in batches.
Clear error lists
Anything that cannot be imported is listed with the reason, so you can fix it.
Help when you want it
Our team can plan and run the migration with you.
What you get after leaving Recharge
No commission
$199 a month or $1,990 a year for Shopify Advanced and Plus stores, however much you sell.
Retention built in
Cancellation offers, failed payment recovery and win-backs.
AI agents
Concierge answers subscribers and makes changes by text, chat and phone.
One platform
Email and text marketing, rewards, checkout upsells and creators, sharing one customer record.
Moving from Recharge, step by step
- Step 1
Create matching plans
Set up a plan for each frequency your Recharge subscriptions use.
- Step 2
Connect Recharge
Add your Recharge API token in Chargezen.
- Step 3
Run App sync
Chargezen creates the subscriptions and lists anything it could not import, with the reason.
- Step 4
Stop billing in Recharge
Pause or cancel in Recharge before the next charge date so nobody is billed twice.
Common questions
Will my subscribers be charged twice when I move from Recharge?
No, as long as billing is stopped in Recharge before each subscription's next charge date. Chargezen keeps the same next charge date.
Do subscribers need to re-enter their payment details?
Subscribers keep their saved Shopify payment method, including cards, PayPal and Shop Pay.
Can I bring cancelled subscriptions too?
Yes. Cancelled subscriptions can be imported as history so every customer's record is complete. They never bill.
How long does a migration take?
Small programs can move in a day. Larger programs usually move in batches over a few days, on a schedule you choose.
Leave Recharge behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
