Move from Skio without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Skio to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
Skio's export lists one row per product on each subscription, with the status, interval and next billing date. Chargezen's import also takes one product per row, so most of the work is matching columns.
What moves over from Skio
Active subscriptions
Each subscriber's product, quantity, price and next billing date, one row per subscription.
Schedules
Skio's interval maps to a Chargezen plan with the same frequency, and the next billing date carries over.
Payment
Each subscription bills the payment method saved on the customer's Shopify account.
What to set up in Chargezen
Plans for each interval
Create a Chargezen plan for every interval in your Skio export and turn on Contract import for it.
Variant IDs
Use the Shopify variant ID for each product, so the subscription points at the right item.
Leave inactive rows out
Skip "Include inactive." The import only takes subscriptions with a future billing date.
Moving from Skio, step by step
- 1
Create matching plans
One Chargezen plan for each Skio frequency, with Contract import on.
- 2
Export from Skio
Tools, Data Export, CSV. Skio emails the file.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in Skio
Before the next billing date, so nobody is charged twice.
Good to know about Skio
Exporting from Skio
In Skio, go to Tools, then Data Export. You can choose CSV or JSON, and Skio emails you the file. Inactive subscriptions are left out unless you turn on "Include inactive."
One row per product
Skio lists each product on its own row. Chargezen creates one subscription per customer email, so a subscriber with two products is listed as an error for our team to help with.
Emailed export
The export arrives by email, so check the inbox of the Skio user who requested it.
Leave Skio behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Skio before each subscription's next charge date. Chargezen keeps the same next charge date.
In Skio, open Tools, then Data Export, pick CSV and wait for the email. Leave "Include inactive" off unless you want the list for your records.
Skio exports each product as its own row. Chargezen's import creates one subscription per customer email, so extra rows are listed as errors with the reason. Our team can help with those.
