Move from Sticky.io to Shopify and keep your subscribers.
Bring your recurring customers, their products, prices and next billing dates from Sticky.io to Shopify. Saved cards move with them, and nobody is billed twice.
- from Stripe, Braintree, Authorize.net and PayPal
- Cards move
- from Stripe, Braintree, Authorize.net and PayPal
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
Sticky.io bills through the payment gateway you connect to it, and it says it supports more than 160 gateways and processors (sticky.io, checked 2026-10-18). So the first question in any move is which gateway holds your subscribers' cards. It decides whether those cards can move into Shopify.
What moves over from Sticky.io
Subscribers and products
Each recurring customer's product, as a Shopify variant ID, with quantity and price, one row per subscription.
Next billing dates
Each subscriber keeps their next billing date on a Chargezen plan with the same frequency, so nobody bills early or late.
Saved cards
If Sticky.io charges through Stripe, Braintree, Authorize.net or PayPal, our migration team moves each subscriber's saved payment method into Shopify.
What to set up in Chargezen
Your Shopify store
Chargezen runs on Shopify. Your products and customers need to be there, and each subscription is matched to a Shopify customer by email.
Plans
One Chargezen plan per billing frequency, with Contract import turned on.
Offers and campaigns
Sticky.io campaigns, upsells and retention offers are set up in Chargezen, not imported.
Moving from Sticky.io, step by step
- 1
Create matching plans
One Chargezen plan for each Sticky.io billing frequency, with Contract import on.
- 2
Export from Sticky.io
Insights, Import/Export Data, then queue an orders export filtered to Recurring.
- 3
Move cards and import
Our team moves saved cards into Shopify. You upload one row per subscription, and every row is checked first.
- 4
Stop billing in Sticky.io
Stop each subscriber's recurring billing in Sticky.io before their next billing date.
Good to know about Sticky.io
Exporting from Sticky.io
Sticky.io's help center (checked 2026-10-18) puts exports under Insights, then Import/Export Data: choose Queue export from the Actions menu. The orders export filters by date range, campaign and status, including a Recurring status for active recurring orders. Card numbers come out as the last four digits only.
Other gateways
Cards at gateways other than Stripe, Braintree, Authorize.net and PayPal, such as NMI or Square, are not imported. Those subscribers save a card in Shopify before their subscription moves.
Cards never go in the file
The export shows only the last four digits. Saved cards move from the gateway into Shopify, not through a spreadsheet.
More than one gateway
If you route subscribers across several gateways, list which subscribers bill where. Each gateway's cards move separately.
Leave Sticky.io behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Sticky.io before each subscription's next charge date. Chargezen keeps the same next charge date.
No. You export from Sticky.io, turn the recurring customers into Chargezen's import file and upload it. Chargezen checks every row and lists any it can't import, with the reason.
Not if Sticky.io charges through Stripe, Braintree, Authorize.net or PayPal. Our migration team moves those saved payment methods into Shopify. Cards at other gateways need the subscriber to save a card in Shopify.
Sticky.io's help center (checked 2026-10-18) says to open Insights, then Import/Export Data, and queue an export from the Actions menu. Filter the orders export to the Recurring status.
Yes. Chargezen Subscriptions runs on Shopify, so your products and customers move to Shopify along with your subscribers.
