Move from Upscribe without losing a single subscriber.
Bring your active subscribers, their products, prices and next billing dates from Upscribe to Chargezen. No double billing, no missed renewals, and no commission on your subscription revenue.
- one row per subscription
- 10 columns
- one row per subscription
- before anything is created
- Checked first
- before anything is created
- commission after you move
- $0
- commission after you move
The problem
There is no one-click Upscribe import, and you do not need one. Upscribe's exports hold what Chargezen needs: who subscribes, to what, how often and when they bill next. The work is turning that into one clean row per subscriber, and Chargezen checks every row before anything is created.
What moves over from Upscribe
Active subscriptions
Each subscriber's product, as a Shopify variant ID, with quantity, price and next billing date.
Schedules
Each Upscribe frequency maps to a Chargezen plan with the same frequency, and the next billing date carries over.
Cards saved in Shopify
Subscriptions bill the payment method saved on the customer's Shopify account.
Cards in your Stripe account
If Upscribe charged through your own Stripe account, Chargezen can copy each customer's default Stripe card into Shopify.
What to set up in Chargezen
Plans
One Chargezen plan per Upscribe frequency, with Contract import turned on.
Find where cards live
Before you move, check whether subscribers' cards are saved in Shopify or in your Stripe account. Cards anywhere else need the subscriber to add a card in Shopify.
Portal and retention
Choose what subscribers can change in the Chargezen portal, and set up cancellation offers. These are configured, not imported.
Moving from Upscribe, step by step
- 1
Create matching plans
One Chargezen plan for each Upscribe frequency, with Contract import on.
- 2
Export from Upscribe
Settings, Advanced Settings, Export Data, then the subscriptions report.
- 3
Build and upload the file
Ten columns, from customer email to currency. Every row is checked before anything is queued.
- 4
Stop billing in Upscribe
Before the next billing date, so nobody is charged twice.
Good to know about Upscribe
Exporting from Upscribe
Upscribe's help center (checked 2026-10-17) puts exports under Settings, then Advanced Settings, then Export Data, with reports for subscriptions, subscribers, orders and upcoming orders. Export the subscriptions report; the subscribers report helps you match customers by email.
Use the upcoming orders report
It shows who bills next and when, so you can stop billing in Upscribe in the right order.
Only future dates
The import takes subscriptions with a future billing date. Leave cancelled subscriptions out of the file.
Customers must exist in Shopify
Each row is matched to a Shopify customer by email, with a default address.
Leave Upscribe behind. Keep every subscriber.
$199 a month for Shopify Advanced and Plus stores. No commission and no transaction fees, however big you grow.
Common questions
No, as long as billing is stopped in Upscribe before each subscription's next charge date. Chargezen keeps the same next charge date.
No. You export from Upscribe and upload one CSV file to Chargezen. It checks every row and lists any it can't import, with the reason.
Upscribe's help center (checked 2026-10-17) says to open Settings, then Advanced Settings, then Export Data, and pick the subscriptions report.
Not if their cards are saved in Shopify, or as default cards in your own Stripe account. Cards held anywhere else need the subscriber to add a card in Shopify.
