AI teammate

"AI teammate" is close to "AI coworker". Vendors often use it for an agent that sits in the team's chat, takes requests from anyone on the team and works through them, sometimes for each person's own inbox and calendar as well. What makes it a teammate rather than a tool is that it holds context over time: it remembers how the team handles things, follows written procedures and can be given recurring jobs. What keeps it safe is the same as for any new hire: access to only what it needs, a person's yes before it acts on its own ideas and a record of every step. In Chargezen's terms, an AI teammate is a digital employee working for your team. Concierge agents can work for your team in Slack, Telegram, the browser and the Finn iPhone app, and also for your customers on chat, phone, text, WhatsApp and email.