Autonomous agent

Autonomy is a range, not an on-off switch. At one end, an agent only suggests actions for a person to take. In the middle, it acts on routine tasks and asks before anything consequential. At the far end, it handles whole jobs on its own and reports back. Most businesses choose the middle. They let the agent handle routine work on its own, require approval for things like refunds or messages to many customers, and review an audit trail of what it did. Chargezen Concierge asks before consequential actions and lets you decide how much it can do on its own.