Plan email and text campaigns on a calendar, A/B test them with an automatic winner, skip people you just messaged, and track every link.
In short
A SmartyTap campaign is a one-time email or text sent to the segments you choose, at a time you pick in one time zone or in each recipient's local time. Every campaign can A/B test versions and send the winner, skip people who heard from you recently, tag links for tracking, and show what the texts will cost before anything goes out.
The problem
Most campaign tools make you choose between sending more and annoying people. You guess which subject line will work, hope nobody got three messages today, and find out what a text blast cost after it's gone. SmartyTap tests the guess for you, holds back people you just reached, and shows the cost first.
Send versions to a test group, pick the winner by open rate, click rate or placed order rate, and the winner goes to everyone else when the test ends.
Anyone who got an email from another campaign in the last 16 hours, or a text in the last 24 hours, is skipped. Turn it off for time-sensitive news.
Add UTM tags to every link, so your analytics show which campaign and message brought each visit.
The review step estimates what your texts will cost and warns you if your SMS credit balance won't cover them.
See upcoming, sent, paused and failed sends by day or week, and color-code campaigns so launches don't collide.
Add a translated version of any message. Customers whose language matches get it; everyone else gets the original.
Include the segments and lists you want, and exclude the ones you don't.
Email, text or both, with versions to test and translations if you need them.
Send now or schedule it in one time zone or in each recipient's local time.
Check the text cost, warnings and links, then let the test pick the winner.
You pick the send time. SmartyTap makes sure it lands at a sensible hour for each person.
Schedule a campaign for 10 a.m. and each customer gets it at 10 a.m. where they are.
Choose what happens for people whose send time is already gone: skip them, send the next day at the same local time, or send right away.
Texts wait until quiet hours end in each customer's local time. If you turn this off, SmartyTap warns you before you send.
Add follow-up messages and choose an exit, like placing an order or starting a subscription, so buyers don't get the reminder.
A test that picks a winner sends to everyone at one time. Set the test size to 100% to split versions and still use each recipient's time zone.
Opens, clicks, orders and the test result sit with the campaign, next to where you plan the next one.
Each message has its own settings, saved when you schedule it.
| Control | What it does | Starts |
|---|---|---|
| Smart Sending | Skips anyone who got an email from another campaign in the last 16 hours, or a text in the last 24 hours. Messages from the same campaign don't count. | On |
| Quiet hours | Holds texts until quiet hours end in each recipient's local time. | On |
| Link tracking | Records who clicked. Email links go through a tracking link; texts use short links. | On |
| UTM tags | Adds UTM tags to links so analytics credit the right campaign. | Your defaults |
| A/B test | Sends versions to a test group and the winner to everyone else, or splits everyone across versions. | Off until you add a version |
| Send time | Now, or a scheduled time in one time zone or each recipient's local time. | You choose |
AI help
Writes subject lines, preview text, emails and texts, and drafts the extra versions you want to test.
More versions to test, less time writing.
Tests pick a winner on their own, so the next campaign starts from what worked.
Smart Sending and quiet hours keep you from crowding anyone's inbox or waking them up.
You see what a text campaign will cost before you send it.
Email, texts, forms, automations, customer data and AI, working together in one app.
A one-time email or text sent to the segments you choose, at a time you pick in one time zone or in each recipient's local time. Every campaign can A/B test versions, skip people who heard from you recently, tag links for tracking, and show the text cost before it sends.
You choose the test size, how long the test runs and what counts: open rate, click rate or placed order rate. When the time is up, the winner goes to everyone who wasn't in the test. Texts can't measure opens or clicks, so text tests use placed order rate. A tie sends one version to everyone else.
A setting that skips people who recently heard from you. Anyone who got an email from another campaign in the last 16 hours, or a text in the last 24 hours, won't get this one. Messages from the same campaign don't count. It's on by default, and you can turn it off for time-sensitive news.
No. You choose the send time. You can schedule it in one time zone or in each recipient's local time, so a 10 a.m. campaign arrives at 10 a.m. wherever each customer lives.
Yes. Add a translated version of any message. Customers whose language matches it get that version, and everyone else gets the original.
SmartyTap Starter is $20 a month with 2,500 contacts, 25,000 emails and 250 SMS credits. Pro is $199 a month, or $1,990 a year, with 25,000 contacts, 250,000 emails and 2,500 SMS credits. Texts are 2 cents per message part.
