Texts that feel helpful, not pushy.
Send reminders, VIP drops, time-to-reorder nudges and order updates by text, to people who asked for them.
- SMS credits on Pro
- 2.5k
- SMS credits on Pro
- SMS credits with services
- 15k
- SMS credits with services
- available on higher tiers
- MMS
- available on higher tiers
The problem
A text lands right in someone's pocket, so a careless one costs you a customer. SmartyTap knows who said yes, what they bought and what they just got, so every text is useful instead of noise.
Everything you need to sell more.
Texts and picture messages
Send text campaigns, picture messages and reminders to the same customer groups you email.
Only people who said yes
Opt-ins, opt-outs, quiet hours and preferences are checked before every text goes out.
Texts in automations
Send a text after an email, a left cart, a purchase, a support reply or a date.
Customer history
Use order history and customer details to decide when a text will actually help.
Credits at a glance
See how many credits you've used before you send a big campaign.
Reply help
AI helps your team reply when a customer texts back.
How it works.
- 1
Get permission
Collect phone numbers and preferences from forms, imports and the apps you use.
- 2
Pick the reason
Reminders, time-to-reorder nudges, VIP offers, order updates or customer care.
- 3
Set the guardrails
Permission, quiet hours, country rules and opt-outs are handled for you.
- 4
Plan the next step
Pair texts with email, automations, support replies and customer history.
AI help
Conversation Agent
Drafts clear replies and campaigns, and suggests what to do next, with the customer's history in view.
Better texts. No lost threads.
“A text should feel useful the instant it arrives.”
What you get.
Respect the channel
Permission and timing are built in, not bolted on.
Texts and emails that work together
Texts work with your emails and automations instead of competing with them.
Sound more human
Messages can reflect who the customer is and what just happened.
Turn more first-time buyers into regulars.
Email, texts, forms, automations, customer data and AI, working together in one app.
- Email + texts
- Migration help
- Inbox setup
Common questions
Send reminders, VIP drops, time-to-reorder nudges and order updates by text, to people who asked for them.
Get permission: Collect phone numbers and preferences from forms, imports and the apps you use. Pick the reason: Reminders, time-to-reorder nudges, VIP offers, order updates or customer care. Set the guardrails: Permission, quiet hours, country rules and opt-outs are handled for you. Plan the next step: Pair texts with email, automations, support replies and customer history.
Conversation Agent: Drafts clear replies and campaigns, and suggests what to do next, with the customer's history in view. Better texts. No lost threads.
SmartyTap Starter is $20 a month. Pro is $199 a month, or $1,990 a year.
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