By providing your mobile phone number and opting in to receive text messages from a merchant using Chargezen's SmartyTap service ("SMS Service"), you agree to receive recurring automated text messages from that merchant at the phone number provided. You understand that:

• Consent is not a condition of any purchase
• Message and data rates may apply
• Message frequency varies by merchant
• You can opt out at any time by replying STOP

You may opt in to receive SMS messages through various methods, including but not limited to:

• Checking a consent checkbox during checkout
• Texting a keyword to a merchant's phone number
• Providing your phone number through a web form with clear consent language
• Verbally consenting during a customer service interaction (with proper documentation)

When you opt in, the merchant will send you a confirmation message. If you do not wish to receive messages, do not complete the opt-in process or reply STOP to any message received.

Depending on the merchant and your consent preferences, you may receive the following types of messages:

• Transactional: Order updates, shipping notifications, appointment reminders, account alerts
• Marketing: Promotional offers, discounts, new product announcements, abandoned cart reminders
• Conversational: Customer support interactions, product inquiries, live chat via SMS

The specific types of messages you receive depend on the consent you provide to each merchant.

Message frequency varies based on:

• The type of messages you opted into
• The merchant's communication preferences
• Your interactions with the merchant (orders, inquiries, etc.)

Merchants are required to disclose expected message frequency at the time of opt-in. Typical frequency ranges from 1-8 marketing messages per month, plus transactional messages triggered by your orders or account activity.

You can opt out of receiving messages at any time by:

• Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
• Contacting the merchant directly and requesting removal
• Updating your communication preferences in your account settings (if applicable)

After opting out, you will receive one final confirmation message. You will not receive any further messages from that merchant unless you opt in again. Opting out of marketing messages does not affect transactional messages related to active orders, which may continue until the transaction is complete.

For help with SMS messages:

• Reply HELP to any message to receive support information
• Contact the merchant directly using the information in your message
• Email support@chargezen.com for technical issues with the SMS service

Support is available Monday-Friday, 9 AM - 6 PM Eastern Time.

Chargezen and participating merchants do not charge you for receiving text messages. However, standard message and data rates from your mobile carrier may apply. These rates vary based on your carrier and mobile plan. If you have questions about rates, contact your mobile carrier.

You are responsible for any charges your carrier may impose for sending or receiving text messages.

The SMS Service is supported on the following major U.S. carriers:

• AT&T, Verizon Wireless, T-Mobile, Sprint
• U.S. Cellular, Cricket, MetroPCS, Boost Mobile
• Virgin Mobile USA, and other major carriers

Carriers are not liable for delayed or undelivered messages. Service may not be available in all areas or with all carriers.

Your privacy is important to us. When you opt in to SMS messages:

• Your phone number is shared with the merchant you opted in with
• Message content, delivery status, and opt-out requests are logged for compliance purposes
• We do not sell your phone number to third parties for marketing purposes
• We retain your consent records for at least 5 years as required by law

For complete details on how we handle your information, please review our Privacy Policy.

The SMS Service is provided "as is" without warranty of any kind. We do not guarantee that:

• Messages will be delivered without delay
• The service will be uninterrupted or error-free
• Messages will be compatible with all mobile devices

In no event shall Chargezen be liable for any damages resulting from use of the SMS Service, including but not limited to direct, indirect, incidental, special, or consequential damages.

We may update these SMS Terms from time to time. Material changes will be communicated via the SMS Service or through the merchant's website. Your continued use of the SMS Service after changes are posted constitutes your acceptance of the modified terms.