Concierge + Slack.
Connect Slack and your team hands Concierge questions and tasks in threads, and approves its email drafts without leaving Slack.
- integration type
- Channel
- integration type
- to connect
- Minutes
- to connect
- approvals still apply
- Your rules
- approvals still apply
The problem
Questions about orders and numbers come up in Slack all day. Answering them means leaving Slack, looking it up and pasting the answer back.
What it does.
Slack sign-in
Connect with Slack and approve the bot's scopes: read mentions and messages in channels, private channels and DMs, and post replies.
Choose the events
Each Slack connection answers only the event types you turn on, like mentions or direct messages.
Draft approvals
Approve Concierge's email drafts with a button in Slack.
Signed and filtered
Every request is signature-checked, and messages from other bots are ignored.
How it works.
- 1
Connect Slack
Slack sign-in or bot token.
- 2
Pick events
Mentions, messages or DMs.
- 3
Assign an agent
With its tools and permissions.
- 4
Work in threads
Replies stay together.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Click Connect Slack, or add a bot token.
Whatever the assigned agent is allowed to do, such as looking up orders, pulling reports or running tasks, replying in the thread.
Yes. Email drafts waiting for review can be approved from Slack.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
