AI cancellation prediction
Identify at-risk subscribers before they cancel with machine learning that analyzes 50+ behavioral signals, giving you time to intervene and save the relationship.
- Days advance warning
- 30
- Days advance warning
- Risk signals
- 50+
- Risk signals
- Fewer cancellations
- 40%
- Fewer cancellations
Spot cancellations before they happen
Traditional analytics tell you what happened. Chargezen's AI tells you what's about to happen. Our machine learning models analyze patterns across thousands of subscription businesses to identify which of your subscribers are at risk—30 days before they actually cancel.
Predictive scoring
Every subscriber gets a real-time risk score based on their behavior patterns and historical data.
Signal analysis
50+ behavioral signals including engagement, support tickets, payment failures, and more.
Automated triggers
Automatically reach out when a customer's risk score passes the level you set.
Model learning
Our models continuously improve by learning from your specific customer base and outcomes.
How it works
Up and running in minutes, with help if you want it.
- 1
Data integration
Connect your Shopify store and we automatically start collecting behavioral signals.
- 2
Model training
Our AI learns from your historical data and industry patterns to build predictive models.
- 3
Risk scoring
Every subscriber receives a dynamic risk score that updates based on their behavior.
- 4
Action triggers
When a score shows risk, automatic messages or alerts help you step in.
Works with the apps you already use
Works seamlessly with the tools you already use.
- Shopify
- Klaviyo
- Attentive
- Gorgias
- Zendesk
- Slack
- SMS
“We were blind to churn before Chargezen. Now we see problems 30 days out and can actually do something about them. Our churn rate dropped 35% in the first quarter.”
What you get
Proactive, Not Reactive
Stop waiting for cancellation requests. Intervene while you still have a chance to save the subscriber.
30-Day Advance Warning
Get alerts about at-risk subscribers a full month before they're likely to cancel.
Understand why
See which factors are driving risk for each subscriber so you can address the root cause.
Automated response
Trigger retention offers, outreach, or internal alerts automatically based on risk levels.
Proven reduction
Brands using it see 40% fewer cancellations on average.
Custom thresholds
Set your own risk thresholds and define what actions trigger at each level.
Stop paying for five apps. Start growing on one.
Join the brands that swapped a pile of apps for Chargezen. Go live in days, not months, on a platform your team will actually like using.
Common questions
Identify at-risk subscribers before they cancel with machine learning that analyzes 50+ behavioral signals, giving you time to intervene and save the relationship. Traditional analytics tell you what happened. Chargezen's AI tells you what's about to happen. Our machine learning models analyze patterns across thousands of subscription businesses to identify which of your subscribers are at risk—30 days before they actually cancel.
Data integration: Connect your Shopify store and we automatically start collecting behavioral signals. Model training: Our AI learns from your historical data and industry patterns to build predictive models. Risk scoring: Every subscriber receives a dynamic risk score that updates based on their behavior. Action triggers: When a score shows risk, automatic messages or alerts help you step in.
Shopify, Klaviyo, Attentive, Gorgias, Zendesk, Slack, Email, SMS.
AI cancellation prediction is part of Chargezen Chargezen AI.
