First-order discount
E-commerce
A price cut on a customer's first purchase, or a subscriber's first order, meant to win them over. Later orders are charged at the regular price.
A meal kit brand tested 50% off the first box against 20% off. The 50% offer won 40% more sign-ups, but fewer of them paid for a second box, so the 20% offer brought in more third orders.
It's one of the strongest levers for new sign-ups, and one of the easiest ways to fill a subscription program with people who leave.
Browse our complete glossary of e-commerce and subscription terms.
