Food & Beverage

Migrating 25,000 Subscribers from Recharge

A seamless platform migration with zero data loss in 48 hours

Subscriptions

25,000

Subscribers Migrated

Complete migration of all active subscribers

Data Loss

Zero records lost during migration

48 hrs

Migration Time

Complete migration over one weekend

100%

Data Integrity

All custom fields and pricing preserved

Challenge

The Challenge

This brand had outgrown Recharge's capabilities and needed a more robust platform, but the thought of migrating 25,000 active subscribers was daunting. They had complex subscription data including custom fields, tiered pricing, and active promotions that needed to be preserved.

Complex subscription data with custom metafields
Multiple pricing tiers and grandfathered rates
Active promotions that needed to continue uninterrupted
Zero tolerance for data loss or customer disruption

Solution

The Solution

Chargezen's white-glove migration team handled the entire process, from data mapping to validation to go-live support. The migration was completed in a single weekend with comprehensive testing.

Complete data audit and mapping
Automated validation of all subscription records
Staged migration with rollback capabilities
24/7 support during go-live weekend

"We were terrified of migration. Chargezen made it completely painless—our customers didn't even notice the switch. It was the smoothest platform transition we've ever done."

CTO

CTO, A Top 5 US Beverage Brand ($40M+ ARR)