It learns how your team works, and gets better every week.
When a teammate steps in, Concierge notes how they handled it. When a job goes well, it writes down the approach. Next time, it already knows. You can see, edit or forget anything it has learned.
Most AI is exactly as good on day 100 as it was on day one. Your team keeps correcting the same mistakes and explaining the same exceptions. Concierge learns from those moments, so the corrections stick and your team stops repeating itself.
What it does.
Learns from your team
When a teammate takes over a conversation, Concierge writes down how they handled it, like "for damaged items, the team asks for a photo."
Keeps a work journal
After a job succeeds, it notes the approach so similar work goes faster next time.
Checks before it learns
A practice seen in one case waits until another customer's case confirms it, or a teammate approves it.
You can see everything
Review, edit or forget what it has learned. Forgotten means gone from future work.
How it works.
Your team works normally
Teammates answer, take over conversations and correct Concierge when needed.
It notices the lesson
Concierge writes down the general practice, never the customer's personal details.
It confirms the lesson
Lessons that customers will see wait for a second case or a teammate's approval.
It uses it next time
The next similar conversation or task starts with what it learned.
What you get.
Fewer repeat corrections
Teach it once and it stays taught.
Better every week
Answers and work get sharper the more your team uses it.
Privacy kept
It learns how your business works, not who your customers are.
Common questions
Does Concierge learn and improve over time?
When a teammate steps in, Concierge notes how they handled it. When a job goes well, it writes down the approach. Next time, it already knows. You can see, edit or forget anything it has learned.
How does it work?
Your team works normally: Teammates answer, take over conversations and correct Concierge when needed. It notices the lesson: Concierge writes down the general practice, never the customer's personal details. It confirms the lesson: Lessons that customers will see wait for a second case or a teammate's approval. It uses it next time: The next similar conversation or task starts with what it learned.
Does Concierge follow my rules?
Yes. Concierge only uses the tools and data you grant, answers from information you approve, asks for approval before consequential actions and keeps a record of every step. A teammate can take over any conversation.
How much does Concierge cost?
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
