Concierge + WhatsApp.
Connect WhatsApp and Concierge answers customers on the number they already message, alongside the WhatsApp Business app.
- integration type
- Channel
- integration type
- to connect
- Minutes
- to connect
- approvals still apply
- Your rules
- approvals still apply
The problem
WhatsApp is where many customers want to talk, but answering from one phone does not scale. The Cloud API scales, but most tools make you give up the app to use it.
What it does.
Four ways to connect
A new number, your WhatsApp Business app number, a personal number moved to Business, or a number already on the API.
App and Concierge together
Keep using the app on your phone. Concierge steps back whenever you reply there.
History and contacts
App numbers bring contacts and 180 days of chats, recorded as history only.
Every kind of message
Images, documents, audio and video, with captions and file names.
How it works.
- 1
Sign up through Meta
Embedded Signup in Chargezen.
- 2
Pick a number path
New, app, personal or API.
- 3
Import history
For app numbers.
- 4
Go live
Concierge answers new messages.
What you get.
Answers in seconds
Customers get help right away, day or night.
Your team freed up
People focus on the conversations that need them.
Within your rules
Every action follows your policies and approvals.
Put a digital employee to work.
Concierge answers your customers, runs back-office work on its own computer and gets better every week. See it on your own store.
Common questions
Sign up through Meta in Chargezen.
No. You can connect the number you use in the WhatsApp Business app, version 2.24.17 or newer.
No. Imported history is recorded for context and never starts a reply.
Concierge Starter is $20 a month with 20,000 credits. Pro is $199 a month with 199,000 credits, or $1,990 a year. Phone and text charges are billed as used, and you can connect your own OpenAI or Anthropic account.
